Key Customer Account Manager (Delhi)

Key Customer Account Manager (Delhi)

30 Oct
|
Story Digital
|
Delhi

30 Oct

Story Digital

Delhi

Story Digital - JD: Account Manager
Act as the primary liaison between clients and internal teams.
Facilitate the transfer of critical brand information, including downloads and knowledge sharing, to ensure all stakeholders have the required context.
Project & Task Management:
Oversee the daily and weekly pipeline of tasks and projects to ensure smooth workflow and timely delivery with internal teams.
Content Framework Development:
Develop and maintain a structured content framework that aligns with the brand's messaging and objectives.
Ensure content consistency across all communication channels.
Manage monthly reporting, gather key performance data, and share critical insights with clients for continued campaign improvement.

Solid organisational and project management skills.




Ability to manage multiple projects and deliverables simultaneously and prioritise effectively.
Strong understanding of deliverables tracking, brand strategy and content management.
Experience in client relationship management and knowledge transfer processes.
Should be well-skilled in client coordination and communication and should be able to speak on calls, messages, and emails.
Experience:
~2-3 years of proven experience in account management or client servicing roles in a creative digital agency or similar environment.

📌 Key Customer Account Manager (Delhi)
🏢 Story Digital
📍 Delhi

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