Experience 10+ YearsAbout The Organic World The Organic World is one of India's leading organic and healthy food retail chains, committed to offering natural, organic, and sustainable products through stores and digital channels.
Role Purpose We are looking for a agile leader to drive the growth of our E-commerce and Digital Commerce business. The role will be responsible for scaling online revenue, increasing app orders, improving customer experience, strengthening technology capabilities, and delivering profitable growth across D2C, Quick Commerce, Marketplace, and Omnichannel channels.
Own the complete E-commerce P&L.;
Drive online sales growth across App, Website, Quick Commerce, and Marketplaces.
App & Digital Growth
Improve conversion rates and customer journey across digital platforms.
Drive CRM, performance marketing, and customer lifecycle initiatives.
Work closely with technology teams to enhance app and website performance.
Define product roadmap and prioritize digital features.
Improve UX/UI, checkout experience, search, recommendations, and personalization.
Leverage analytics, AI, and automation to improve customer experience and business performance.
Drive assortment growth, visibility,



and sales performance across external platforms.
Optimize pricing, promotions, and category performance.
Supply Chain & Operations
Ensure inventory availability and forecasting accuracy.
Improve OTIF (On-Time In-Full) performance.
Monitor fulfillment and customer service performance.
Use data-driven insights to identify growth opportunities.
10+ years of experience in E-commerce, D2C, Digital Commerce, or Omnichannel Retail.

- Strong experience in driving App and Website revenue growth.
- Experience managing E-commerce P&L.;
- Strong understanding of Customer Journey, CRM, Retention, and Conversion Optimization.
- Experience with Marketplaces and Quick Commerce platforms.
- Knowledge of Inventory Planning, Forecasting, and Ecommerce Operations.

Experience in Food, Grocery, FMCG, Organic, Health & Wellness, or Quick Commerce industries.
Exposure to Shopify, Salesforce Commerce Cloud, OMS, CRM, Analytics Tools, and Marketing Automation platforms.
Experience working with Product and Technology teams to build digital capabilities.
E-commerce Strategy
Digital Commerce
CRM & Retention
Digital Marketing
Inventory & Forecasting

📌 Full Time Ecommerce/Website Executive (Bengaluru)
🏢 The Organic World
📍 Bengaluru