30 Oct
|
LawSikho
|
India
Job Description – Closure Specialist Position Overview
The Closure Specialist is responsible for converting qualified leads into successful admissions/sales by conducting high-quality counselling, follow-ups, and final negotiations. This role focuses on closing deals, achieving monthly targets, and ensuring a smooth onboarding experience for students/clients.
Key Responsibilities
Handle hot/warm leads and convert them into successful closures.
Conduct detailed counselling sessions to understand student/client requirements.
Explain program details, pricing, perks, and address objections effectively.
Follow a structured sales funnel to ensure maximum conversions.
Maintain strong follow-ups through calls, WhatsApp, email, and CRM systems.
Negotiate and finalize admissions/sales by building trust and urgency.
Maintain accurate records of leads,
conversations, and closures in CRM.
Achieve weekly and monthly conversion targets.
Coordinate with the operations/academic team for smooth post-closure onboarding.
Ensure high customer satisfaction and maintain professional communication at all times.
Required Skills & Qualifications
Strong communication & persuasive counselling skills.
Prior experience in closing sales , academic counselling, or inside sales preferred.
Ability to handle objections and convert leads efficiently.
Good understanding of CRM tools and follow-up processes.
Goal-oriented mindset with solid negotiation and interpersonal skills.
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