At Delaplex, we believe true organizational distinction comes from exceptional products and services. Founded in 2008 by a team of like-minded business enthusiasts, we have grown into a trusted name in technology consulting and supply chain solutions. Our reputation is built on trust, innovation, and the dedication of our people who go the extra mile for our clients. Be able to support technical issues across iOS, Android OS, and Windows systems.

Frontline end user basic support (i.e., Answer common functional questions, basic application & technical troubleshooting of both desktop and mobile application issues under Service Level management

Validate whether or not someone requesting support is authorized to contact support.

Identify when a customer has data coming in or going out with feed. Obtain and maintain core product expertise for end users and configuration

Grow product knowledge through regular release training. Need to know all available configuration options so that they can recommend a configuration.

Skills: product knowledge,windows systems,problem-solving,zendesk,android os,customer,application,technical troubleshooting,ios,jira,customer support,communication,customer satisfaction,data,troubleshooting

📌 Supply Chain & Customer Services Executive (Nagpur)
🏢 delaPlex
📍 Nagpur