Your Role at a Glance The Manager, Digital Systems, India is responsible for the day-to-day leadership, coordination, staffing, and development of Digital Systems resources located in India. This role supports Digital Enablement, Digital Experience, and Digital Integrations teams, serving as the primary local people leader while partnering closely with global functional leaders to ensure successful delivery of business and technology initiatives. This position is specifically focused on leadership of digital teams supporting Salesforce CRM, MuleSoft integrations, and WordPress .

Leadership & People Management
Lead, coach, mentor, and develop Digital Systems team members across multiple disciplines, including business systems, customer-facing digital platforms, and enterprise integrations.
Establish clear performance expectations, goals, and career development plans.
Conduct regular one-on-one meetings, performance evaluations, and development discussions.
Serve as the primary local manager for India-based Digital Systems team members.

Delivery & Portfolio Management
Partner with Product Owners, Architects, and Digital Systems leaders to align resources against strategic priorities.
Coordinate project delivery, sprint execution, resource allocation, capacity planning, and production support activities.
Monitor delivery metrics, team workload, and project health to proactively identify risks and remove obstacles.
Contribute to roadmap planning and execution across the broader Digital Systems organization.

Ensure alignment between business objectives and technical execution.
Help establish consistent development, integration, and support practices across all Digital Systems teams.

The Talents We're Seeking
Education & Experience

- Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related field, or equivalent experience.
- Salesforce, MuleSoft, Agile, Scrum, or related certifications a plus.
- 7+ years of experience leading CRM, digital platforms,



or enterprise applications teams, with a solid emphasis on Salesforce ecosystem delivery and support.
- 3+ years of experience leading, mentoring, or managing technical teams.
- Experience working with Agile development methodologies and software delivery processes.
- Proven experience owning the delivery, support, enhancement, and roadmap execution of Salesforce Sales Cloud, Service Cloud, Revenue Cloud, MuleSoft, WordPress, or comparable customer-facing business platforms.
- Demonstrated success managing both project delivery and production support responsibilities.
- Strong communication, leadership, stakeholder management, and organizational skills.
- Proven ability to lead teams across multiple technology domains and business functions.

Proven time management skills and a track record of working in a team environment successfully supporting others.
Problem solving and analysis skills.

At Mastercam, we do not just keep pace with manufacturing—we set the pace. We are more than software. We are a movement of makers, innovators, and problem-solvers driving transformation across the globe.

Backed by a network of 400 Channel Partners and a thriving developer community, Mastercam delivers the tools and expertise to turn ambitious ideas into flawless reality. From aerospace to automotive, medical to education, we empower manufacturers to push boundaries and redefine what is possible.

As part of Intelligent Manufacturing and the Sandvik Group, we are leading the charge in digital transformation. Our team of 500+ professionals is united by a single mission: to help achieve precision, productivity, and performance without compromise.

Responsibility: Safety, integrity, and sustainability aren't boxes to check—they are the foundation of trust.
Explore more at connect on LinkedIn, and join the conversation with #mastercam.
It is the policy of the company to provide equal employment opportunities to all employees and employment applicants without regard to race, color, religion, sex, or national origin or any other classification protected by applicable local or state laws.

📌 Salesforce Business Systems Manager (Pune)
🏢 Mastercam
📍 Pune