As an Executive Assistant and member of EAS, the individual provides administrative support services to senior leadership member(s) (also known as Service Recipient) on a hybrid working model under flexible arrangements.

The role holder enjoys the benefits of working flexibly from registered residences (in approved jurisdictions) and/or in the office with fellow team members. This is realised and managed through team roster primarily comprising of Work in Office ('WIO'), Work from Home ('WFH') and planned leaves, as fulfilment of the Future Workplace, Now ('FWN') employment agreement

Initiatives or change assistance (support project management office activities)

Support Service Recipient's to work closely with PM and the regional/local teams on management, project planning, and various management reporting.

Supports the Service Recipient's to create initiatives and timesheet maintenance in JIRA, Clarity, SharePoint and others

Support the Stake holders to organize and co-ordinate country project forum.

Risk Management

Responsible to identify, monitor, control, escalate and mitigate any potential risks to the Group

Ensure keen awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Regulatory and Business Conduct

Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Responsible to assist, planning and support the Service Recipient and/or the Group's leadership, thereby contributing to the delivery of the business and/or financial objectives

Responsible to perform all activities in line with the Group's policies, guidelines and standards, as per the Operational Risk framework

Mailbox and Calendar management o Accountable for the active management of the calendar and/or mailbox of the Service Recipient ('SR') including and not limited to drafting responses on behalf, scheduling appointments, setting reminders, arranging travel, and expenses

Collaborate, network and amicably manage challenging conversations with peers and seniors across the Group

Indicate or flag leaves, working from home schedules, public holidays and travel itineraries on the calendar, where appropriate and applicable

Where required, book meeting facilities (rooms or communication software such as video or audio-conferencing facilities)

if participants include external parties for appointments, ensure there is a local support to meet and greet visitors; and abide by local protocols

For new-to-Group vendors,



ensure the supplier has been onboarded in line with the Supply Chain Management ('SCM') Third-Party Risk Management ('TPRM') framework, policy and guidelines – no vendor services are to be made via personal arrangements and claims via T&E;

On behalf of the Service Recipient, work with Talent Acquisition ('TA') to coordinate arrangements – raise job requisition ('JR'), compile resumes, arrange interviews, update progress tracker and finalise/close JR with TA

Responsible for ensuring adequate office support and not limited to ensuring adequate supplies of business cards, arranging software, hardware, stationeries, tools and corporate devices and accessories.

Manage filing of hard or soft copies of documents, coordinate the flow of paperwork and apply necessary data restrictions (confidentiality) and access controls

Provides management information system reports as required

Assist with SharePoint file system administration (including file management, access, and technical issues)

Create content and update the team's internal website (such as SharePoint or Pulse) by uploading articles, feature writings, proofreading, and formatting in line with the Group's style

Undertake adhoc assignments or mini projects/initiatives – project manage appropriately to ensure deliverables are as per target timeline, with regular progress updates to stakeholders or accountable executive.

Embed Here for good and Group's brand and values in Executive Assistant Services and during the interaction with Service Recipient's team(s) or business unit(s)

Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Create learning materials and ensure that user manual is reviewed on half-yearly basis to incorporate changes or updates in processes.

Implement training sessions in different forms such as classroom training, virtual training, e-learning.

Advance planning of learning sessions.

Track attendance during classroom training and virtual training and publishing the same on a timely basis.

Ensure that learning events are planned within the allocated cost.

Quality and timely execution of initiatives including post event communications.

Taking responsibility and accountability for quality outcomes.

Taking responsibility and accountability for quality outcomes.





Ensure to utilise the cost allocated effectively and work within the budget allocated by the Unit Head for organising events.

Prepare Newsletters for EAS in liaison with Leads.

Skills And Experience

Office applications and not limited to Outlook, Word, Excel, PowerPoint, Teams, Skype, BlueJeans, Edge.

Business correspondence skills with excellent proficiency of English – written and spoken

Typing and/or short-hand – good typing speed to record dictation; Experience in hosting and facilitating calls or meetings

Bachelor's Degree / Graduates from a recognised university.

Languages

Business English – spoken fluently and excellent writing abilities

For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and advantages to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

Flexible working options based around home and office locations, with flexible working patterns.

Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

📌 Executive Administrator - Work From Home (Bengaluru)
🏢 Standard Chartered India
📍 Bengaluru