In this role, you will be at the forefront of ensuring seamless Operations & Maintenance (O&M;) across core and cloud network systems, while actively contributing to incident management, automation initiatives, and AI-driven operational enhancements.
This is a high-impact opportunity where your expertise will directly influence network stability, customer experience, and the evolution of intelligent, future-ready telecom services. This role operates on a 24x7 rotational shift basis.
Deliver end-to-end O&M; support, ensuring consistent availability and optimal performance of core and cloud network systems.
Take ownership of incident and emergency handling, driving timely resolution and thorough Root Cause Analysis (RCA) for critical network events.
Support project execution activities including new node acceptance testing and technology rollouts, ensuring smooth integration into the live network.
Champion automation and AI-driven initiatives focused on predictive maintenance, proactive fault detection, and overall operational efficiency.
Monitor and review TT, CR, and AT performance metrics, ensuring full adherence to MSTOP operational guidelines.
Manage MIR releases and user access controls in alignment with Ericsson's operational standards and security policies.




Bachelor's degree in Engineering — Telecommunications, IT, Computer Science, or an equivalent discipline.

Experience
3–5 years of hands-on experience in Telecom O&M;, Service Delivery, or Customer Support.
Experience with AI/ML-driven operations or automation frameworks will be considered a robust plus.
Solid understanding of Intelligent Networks (IN), CAMEL, and INAP protocols.
Knowledge of Voice Call & Signaling Routing, Network Architecture, and Telecom Protocols.
Capability to perform end-to-end performance audits and network optimization.
Working knowledge of IP Networking and Network Security concepts.
Exposure to AI-based monitoring tools and data analytics platforms.
ITIL, Oracle, CCNA, or Red Hat certifications are highly valued.
Certifications in Cloud, Automation, or AI/ML technologies will be considered an added advantage
'All academic credentials must be from recognized and accredited institutions and are further subject to verification.'
We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

📌 Network Engineer - IT Networking (Noida)
🏢 Ericsson
📍 Noida