About us Approach Auto Mobility is the official business partner of Yulu in Nashik, building and operating the city's electric shared mobility network. As a Customer Experience Executive (Yulu Captain), you'll be the first point of contact for customers, helping them with rentals, subscriptions and everyday support. You'll ensure customers have a smooth experience while assisting with the daily operations of the Yulu hub.

Help customers with rentals, subscriptions and general questions
Share customer feedback and suggestions to help improve our services and operations
Encourage referrals and help grow the rider community through positive interactions
Support battery swaps and basic station operations
Keep the hub clean, organised and welcoming for customers
Encourage customers to continue using Yulu services

Required Skills & Experience
Fluent in Hindi and Marathi (English is a plus)
Comfortable using smartphones, basic digital tools and CRM systems
Freshers are welcome to apply

On-the-job training

- Be part of a company helping build cleaner and more sustainable transportation
- Join the founding team with opportunities to grow as the business expands

📌 Customer Experience Operations Manager (Nashik)
🏢 Approach Auto Mobility
📍 Nashik