Technical Program Manager, Support (Pune)

Technical Program Manager, Support (Pune)

30 Oct
|
StoneX Group
|
Pune

30 Oct

StoneX Group

Pune

Connecting clients to markets – and talent to opportunity.

With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.

Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth.

From strategic marketing and financial management to human resources and operational oversight, you'll have the prospect to optimize processes and implement game-changing policies.

We are looking to recruit a Program Manager to lead delivery across our Funding and Payments portfolio, based out of our Pune, India office. The successful candidate will have previous experience leading complex, large-scale technical program deliveries spanning multiple geographies, business units and platforms, ideally across client funding, cash management and payments.

Working closely with the EPMO, Payments and Treasury leadership, Product, Technology, Operations and third-party providers, you will drive delivery of a strategic, multi-year portfolio of funding and payments initiatives. This includes the Funding as a Service (FaaS) program, which brings client funding, cash management, and ACH authorization and entitlements to commercial, introducing broker and newly integrated client bases, alongside Global Payments initiatives such as real-time payment (RTP) currencies through correspondent banks, a payment status and tracking engine, cross-currency accounts and operations automation. Driving overall delivery of a strategic program of work across Funding and Payments. Your role is to define the different stages of implementation and ensure they are met. Work with Payments, Treasury, Product,



commercial teams and senior stakeholders to identify program scope and objectives across the funding and payments lifecycle – client funding, payment initiation, authorization, routing, execution, confirmation, reconciliation and reporting

Work with delivery teams and solution architects to build out agreed scope, define requirements and build robust plans for delivery across payment channels and rails, including ACH, wires/SWIFT, real-time payments and correspondent banking

Define the projects and features that make up the program, bringing consensus to the most efficient way to deliver value to the organization as quickly as possible

Monitor and assess program performance, overseeing delivery of the projects and features that make up the program, ensuring completion on time, to scope and within budget

Identify, track and monitor dependencies across shared payments development teams, dependent programs (such as CRM, client onboarding and trading platform launches) and downstream Operations and Treasury teams

Coordinate delivery across internal teams, correspondent and partner banks, payment service providers and other third-party vendors, ensuring alignment of business, operational and technology outcomes

Secure resource commitment and hold teams to account, applying the firm's portfolio prioritization framework to resolve competing demands on shared development capacity quickly and transparently

Identify high-level risks and issues and track them through to resolution, escalating promptly to sponsors where priority or resourcing conflicts put milestones at risk

Partner with Operations, Risk, Compliance, Legal and Technology to ensure regulatory and control requirements, such as payment authorization,



entitlements and audit trails, are embedded in delivery

Own program financials: report spend to date (hrs and $) against budget, forecast to completion, and raise change and funding requests when scope or dependencies shift

Clearly, concisely and accurately communicate program progress, RAG status, risks and decisions at regular intervals to sponsors, working groups and steering committees across the US, UK and Europe

Build relationships with stakeholders, delivery teams, vendors and EPMO team members, acting as the EPMO's on-the-ground delivery lead in Pune

7+ years of full-time program management experience or equivalent

Proven success delivering large and complex change initiatives at program level, ideally in financial services and with budgets of over $2m / 10,000 person days

Knowledge of payments and cash management is a must, including ACH and Stable Coin.

Familiarity with payment platforms and messaging, such as payment hubs, payment status and tracking solutions, SWIFT and ISO 20022, or comparable treasury and cash management systems

Comfortable working with internal teams of 50+ people across multiple geographies and time zones, with regular overlap with UK and US business hours

Ability to work with people, both internally and externally, to build support to achieve intended outcomes

Knowledge of complex technical ecosystems and financial services preferred; Direct experience working with IT development teams, platforms and solution architects

Ability to quickly adapt to shifting priorities, demands and timelines

Strong leadership qualities with the capability to manage diverse teams

Confident in communicating with C-suites and technical delivery teams

Experience in Jira and Confluence, Agile and Waterfall

A background in business analysis would be an advantage.

The role will be based in the Pune, India office 4 days per week

A professional qualification in project / program management (e.g., PMP, PgMP, PRINCE2 or MSP) is preferred

4 days' a week in office.

📌 Technical Program Manager, Support (Pune)
🏢 StoneX Group
📍 Pune

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