At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R; and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. Senior Business Analyst with extensive experience needed to join our team. They are a key part of the team and expected to take the initiative in ensuring the business needs of our client are fully documented, understood and met by the proposed solution .
Gather and document complex requirements and translate them into clear user stories and acceptance criteria that can be used and interpreted by both business and technical users. This will involve planning, running and facilitating workshops, and assessing source documentation from the customer
Identify and recommend options for potential solutions and assessing them for both technical and business suitability
Manage a scrum / delivery team through to go live
Analyse business systems in order to recommend efficiencies
Provide estimates for future analysis work
Provide training to users of a new system as required
Maintain consistently high levels of client satisfaction and effectively escalating business critical situations to as required
You will have extensive experience working as a Senior Business Analyst on large ecommerce projects
Experience of working supplier side and managing client stakeholders and 3rd parties
Able to plan,
and run large workshops with senior client stakeholders and manage senior stakeholders effectively
You like working in a fast-paced workplace and are ready to inspire outstanding online shopper experiences for consumers and brands, no matter what product, service, sector, device or channel!
Experience of Agile software delivery
Business Process mapping and engineering
eCommerce and retail / brand experience
Production of high quality user stories and acceptance criteria
Analysis and design of systems (package integration and bespoke development)
Strong commercial awareness and business acumen
Changes to Front End and Back End across functional
Non-functional enhancements e.g. performance, accessibility etc
Scrum master qualification
Certified Scrum Product Owner
Experience working with multiple different ecommerce platforms
Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition,
through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.
We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.
As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team.
That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
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📌 Senior Business Analyst - Tech M&A (Noida)
🏢 VML
📍 Noida