About The Role

SuccessMetrics is seeking an experienced Salesforce Solution Architect with 8–10 years of hands-on experience to lead solution design and delivery across large-scale Salesforce programs. The ideal candidate is PDII-certified, holds either the Application Architect or System Architect credential, and brings a proven track record of architecting complex, high-volume solutions across Sales Cloud, Service Cloud, and Experience Cloud—with deep expertise in OmniStudio and data integrations.

You'll be a strategic contributor, responsible for crafting scalable, secure, and performant solutions that meet business goals and adhere to best practices. This is a client-facing role that involves leadership, mentoring, and full ownership of architectural decisions.

Key Responsibilities

Lead end-to-end architecture for enterprise Salesforce implementations

Translate business needs into scalable, secure, and performant Salesforce solutions

Design system and data architectures across Sales Cloud, Service Cloud, and Experience Cloud

Develop OmniStudio architectures including FlexCards, OmniScripts, Integration Procedures, and DataRaptors

Own integration strategy with external systems using REST/SOAP APIs, middleware platforms, and third-party connectors

Provide guidance on data migration, ETL strategy, large data volumes (LDV), and performance optimization

Coach, mentor, and review the work of junior developers and administrators

Participate in pre-sales solutioning and estimation activities when needed

Ensure adherence to Salesforce security, governance,



and DevOps practices

Required Qualifications

- 8–10 years of Salesforce experience with 3+ years as a Solution or Technical Architect
- Salesforce Platform Developer I & II certifications
- Certified Application Architect or System Architect
- Sales or Service Cloud Consultant Certification (Must)

Experience Cloud Consultant Certification (Must)

At least 1–2 years of OmniStudio implementation experience

Solid expertise in Apex, LWC, SOQL, JavaScript, JSON, and integration frameworks

Demonstrated experience in large data volume processing and scalable architecture patterns

Experience designing security models, sharing rules, and governance frameworks

Excellent communication skills, with the ability to explain complex technical concepts to non-technical audiences

Proven ability to work independently and manage solution delivery end to end

Preferred Qualifications

Background in Public Sector Solutions, Nonprofit Cloud, or Health Cloud

Familiarity with Agile methodology, Salesforce DevOps tools (Salesforce CLI, GitHub, CI/CD pipelines)

Experience in architecture review boards or technical governance

Why Join Us

About

At SuccessMetrics, we're building a world-class team of Salesforce experts who are passionate about impact and innovation. You'll get :

A leadership role with ownership of key solution decisions

Opportunity to mentor and shape delivery teams

Meaningful projects in the public and nonprofit sectors

Remote-first flexibility and a team of ex-Salesforce professionals

📌 Salesforce Architect - Remote (Puducherry)
🏢 SuccessMetrics
📍 Puducherry