It is a B2B Flights as a Service provider and a world leader in virtual interlining.
Operating from offices in Canada, India, and Poland, Tripstack is the gateway into Etraveli Group's world leading tech platform - giving partners access to global flight content, virtual interlining, and a full suite of services including payments, fraud prevention, pricing, and customer support. As a world leader in virtual interlining technology, Tripstack connects non-partner, low-cost and full-service carriers, enabling the creation of unique and flexible itineraries through a simple, cost-effective API.
Its technology ingest over 30B price points and handles over 240 million searches daily.
Through partnerships with airlines, OTAs, and other distribution channels across the globe, Tripstack expands networks, drives new revenue streams, and offers more choice at competitive prices, all backed by robust technology and traveler protection.
As a Product Owner at Tripstack, you'll report into a Product Manager serving as an operational leader and product strategist for your portfolio within the Content Acquisition team.
You will oversee the integration and operation of flight content into our platform, ensuring we maintain world-leading content at the highest possible quality while keeping our systems stable and performant.
Own end-to-end operational performance of your assigned content portfolio (APIs, consolidators, or scrapes), ensuring system stability, SLA adherence, and production health
Lead incident management and structured RCA (root cause analysis) investigations for any issues; Define, monitor, and proactively manage operational KPIs: uptime, latency, booking failures, error rates, conversion impact, and portfolio risks
Facilitate resource planning and allocation decisions with your engineering team; Manage the balance between competing priorities (new feature development, production support, incident response, and ad-hoc requests)
Track dependencies, blockers, and risks; Align internal stakeholders (engineering, product leadership, data teams)



and external partners (Etraveli Group, airlines, consolidators) around priorities, timelines, and expectations
Create reusable components and standardized approaches across recipe integrations to improve quality and reduce duplicative work
Strategic Analysis & Decision-Making
Conduct data-backed analysis to inform prioritization decisions; Identify opportunities for improvement in security, CI/CD, quality, and performance practices
Root cause analysis of systemic product issues and recommend structural improvements
Collaborate with engineering leads on solution architecture, ensuring alignment between product vision and technical implementation
Support architecture decisions that balance speed of delivery with long-term platform health
3+ years hands-on experience in a product or program management role with significant operational responsibility

- Solid project management and organizational skills with ability to juggle multiple competing priorities
- Excellent communication skills across technical teams, product teams, and non-technical stakeholders
- Strategic thinker with strong experience in data-backed decision making
- Knowledge of software architecture, REST, cloud platforms, platform engineering, and microservices

Experience working as a hands-on QA engineer or application developer would be advantageous
Travel industry experience - particularly with airline APIs, NDC standards, or GDS/PSS systems
Experience building airline or flight content integrations
Familiarity with CI/CD pipelines, monitoring tools, and production observability platforms
Passion for problem-solving, root cause analysis, and operational excellence
At Tripstack, we proudly believe in embracing diversity. This is true for our team, clients, communities and stakeholders. We encourage applications regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other grounds protected by law. Please let us know if you need any accommodations during any part of the recruitment process.

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