As a CDC Technical Lead (Central Delivery Care) in Core Networks Domain Delivery Unit (DDU), you will partner with Market Services, R&D;, and Product teams to deliver seamless, high-quality care. You will drive continuous improvement and automation initiatives to enhance serviceability and customer experience. Working in a fast-paced, collaborative environment, you will lead and empower a skilled team to resolve critical issues, meet key performance targets, and deliver measurable business impact. Lead and oversee Care Delivery for Core Networks across all markets.
Develop and maintain strategic relationships with R&D;, PLM, MS Care leads & DDL (Domain Delivery Lead) organisation to drive product care delivery.
Manage care financial metrics and budgets to achieve domain financial targets.
Foster talent development and cross-competency within the organisation to support future technologies and initiatives.
Key Skills And Experience
Require a bachelor's or master's degree or related field with 10+ years of experience in care delivery within the CORE Domain.
Solid leadership and facilitation skills with a results-oriented approach and proven track record in driving financial results in core network projects.
Experience in implementing care delivery models and familiarity with R&D; collaboration and product lifecycle management (PLM)
Knowledge of AI/ML applications in care delivery with exposure to project budget and cost management




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Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
We strive to ensure a smooth and inclusive experience for all candidates. Flexible and hybrid working arrangements to support work–life balance
Health and well-being support – medical insurance for you and your family, health check-ups, life and accident insurance, well-being programs, and employee resource groups
A minimum of 90 days of Maternity and Paternity Leave based on eligibility
Career growth & mobility – technical career paths, job rotations, international assignments, and relocation support
Continuous learning – technical certifications, mentoring programs, coaching, and digital learning platforms
Recognition programs that celebrate outstanding contributions

📌 Technical Lead (AI or ML) (India)
🏢 NOKIA
📍 India