Technical Support Engineer – TAC Security Department: Checkpoint TAC- L1 &L2; team
Provide Technical Support via chat, phone and email to customers and partners
Provide assistance with configuration, troubleshooting and best practices to customers and partners
Provide fault isolation and root cause analysis for technical issues

3–5 years of qualified experience in a relevant networking or security support role

- Excellent written and verbal communication skills in English
- Practical experience with TCP/IP networking protocols
- Hands-on experience with Security Products like Anti-Virus, IPS, IDS, Threat Prevention, Threat Extraction, E-mail Security, DLP, Mail Transfer Agent, Application Control, Content Filtering
- Experience working with Linux-based systems
- Strong troubleshooting skills with the ability to independently debug complex network environments involving diverse media and protocols
- Review traffic captures to identify and resolve network or security-related problems.




- Experience with FW products (IE Cisco / Fortinet / CheckPoint) products

Working knowledge of Cloud Technologies like AWS, AZURE, GCP is added advantage.
Previous experience in a support role at an IT or cybersecurity company
Relevant certifications such as CCNA, CCSA, or equivalent are a plus.

Check Point Software Technologies is a global leader in cyber security solutions, dedicated to protecting corporate enterprises and governments worldwide. For over 30 years, our mission has been to secure the digital world for everyone, everywhere. From pioneering stateful firewalls to our AI-powered, clouddelivered security solutions, we are committed to safeguarding organizations with an industry-leading 99.9% prevention rate.

We promote a safe, healthy, supportive and diverse work environment, with training and development opportunities for all employees.

📌 Technical Support Engineer - AWS / Security (Bengaluru)
🏢 Check Point Software Technologies
📍 Bengaluru