JOB TITLE: Trainee - Account Executive

Shifts, the executives in this department, collect billing outstanding, on behalf of Doctors, Hospitals and Healthcare providers.

Under Graduation Degree – Preferably, Arts and Science

Excellent English Communication Skills

Shift Timings

Working knowledge in MS office

Perform pre-call analysis and check status by calling the payer or using IVR or web portal services

Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference

Record after-call actions and perform post call analysis for the claim follow-up

Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact





Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of perks received etc prior to making the call

Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments

Ensuring the daily assigned accounts are resolved/ worked on

Escalate difficult collection situations to Team Leaders situations and seek education and instruction.

This is a target and quality based role.

📌 Account Manager English-speaking (Chennai)
🏢 Coronis Ajuba
📍 Chennai