The Head of Global Business Shared Services would lead Order to cash , Procure to pay , Master data management , Record to report and Quality for Piramal Pharma India and Global.
Would be accountable for delivery of business services at contracted levels, with Solid governance for service management. Ensure smooth operations at world class levels of cost, quality, and productivity. CA Must

EXPERIENCE:

Overall, 20+ years experience Minimum 8-10 years in Shared Services, Global Business Services (GBS), Finance Operations, or Finance Transformation leadership roles. Experience managing large teams and multi-location operations. Pharma, Manufacturing, FMCG, Healthcare, Chemicals, or Global Capability Center experience preferred. Shared Services Management. Financial Accounting & Reporting P2P, O2C, and R2R Processes. SAP / S4 HANA. Finance Transformation KPI & SLA Management Influencing & Stakeholder Management

- Automation implementation success
- Shared Services Leadership
- Lead end-to-end Finance Shared Services operations across multiple business units and geographies.
- Build a scalable, customer-centric shared services organization aligned to business growth objectives.
- Establish service delivery standards, governance frameworks, and performance metrics.
- Record-to-Report (R2R)
- Oversee general ledger accounting, fixed assets, intercompany accounting, reconciliations, and month-end close.




- Ensure timely and accurate financial reporting.
- Improve close cycle timelines and reporting quality.

Procure-to-Pay (P2P)
- Manage accounts payable operations and vendor payment processes.
- Improve vendor experience and payment cycle efficiency.

Order-to-Cash (O2C)
- Oversee billing, collections, cash application, and credit management processes.
- Monitor collection effectiveness and dispute resolution.

Strengthen financial controls and compliance frameworks.
- Ensure adherence to accounting policies, internal audit requirements, SOX (where applicable), and statutory regulations.
- Transformation & Digitalization
- Drive automation, robotics, AI-enabled finance processes, and ERP optimization.
- Lead transformation projects focused on productivity, quality, and cost optimization.
- Champion finance digitization initiatives using SAP, reporting tools, workflow automation, and analytics platforms.

Stakeholder Management
- Act as a strategic advisor on process excellence, service delivery, and finance operations.
- Manage relationships with external service providers and outsourcing partners.

Lead, develop, and mentor a large finance shared services team.
- Build a high-performance culture focused on accountability and customer service.
- Drive succession planning, capability building, and talent development initiatives.

📌 Head Of Payroll Services (India)
🏢 PIRAMAL PHARMA
📍 India