About Futureforce University Recruiting
Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. We offer job shadowing, mentorship programs, talent development courses, and much more.

About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Information Security Associate - Risk Operations
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Assurance at Salesforce is being rebuilt as an engineering discipline.
We're replacing that model with one that is continuous, automated, and built into how Salesforce ships. We work to improve the state of controls, drive decisions with risk, govern with code, and make compliance a streamlined business process.
Risk-informed, control managed. We monitor, validate, and improve the security controls that stand against threats and failures. This proves trust while delivering risk operations, compliance artifacts, and outputs, and it opens access to new markets through the product we build and the behavior we change.
We give Salesforce a clear, current view of its security posture. We equip the Assurance team with a new way of protecting Salesforce, through the invention we create together. When a control fails, it flows into a workflow built to help stakeholders meet their trust obligations. Nothing waits for the next audit to surface.
Risk Operations provides a centralized approach to identifying, prioritizing, and managing cybersecurity risks, driving accountability, faster decision-making, and measurable risk reduction. The team partners across security, engineering, and business functions to streamline risk management processes, improve visibility into risk exposure, and ensure timely escalation and resolution.
We're looking for an Information Security Associate who is excited to help build and support a growing Risk Operations function. In this role, you'll be at the center of day-to-day security issue and exception management activities, helping ensure risk cases are accurately documented, efficiently processed, and consistently tracked through resolution.



You'll work closely with experienced risk and security professionals while contributing to the development of workflows, processes, and reporting that will help shape how Risk Operations operates at scale.
This is a great opportunity for an early-career security professional who enjoys solving problems, bringing organization to complex processes, and making a meaningful impact in a fast-paced, evolving environment.
Support rapid risk decision-making by coordinating timely reviews, approvals, and escalations, ensuring decision-makers have the information needed to assess risks and take action.
Support day-to-day security risk operations by managing the intake, triage, and tracking of security issues and exceptions to accelerate risk-based decisions and timely resolution.
Coordinate issue and exception management activities , including reviewing submissions for completeness, following up with stakeholders, tracking remediation commitments, monitoring exception expiration dates, and supporting timely case resolution.
Maintain accurate and complete risk records in case management platforms, ensuring consistent documentation, appropriate case status, and reliable data for operational reporting.
Partner with security, engineering, and compliance teams to gather information, clarify case requirements, resolve operational blockers, and accelerate risk-based decision-making by ensuring stakeholders have the information, context, and visibility needed to take timely action.
Support timely risk decisions and escalations by monitoring case progress, identifying stalled requests or decision gaps, and coordinating follow-ups to ensure issues and exceptions move efficiently through established governance and approval workflows.
Assist with operational reporting and metrics , including tracking case volumes, aging, remediation progress, exception renewals, and other key performance indicators to provide visibility into risk operations activities.
Identify opportunities to improve efficiency and automate repetitive tasks , helping streamline case handling, improve data quality, and enhance the overall stakeholder experience.
Contribute to broader Risk Operations initiatives by supporting ad hoc requests, process improvements, and emerging operational needs as the team establishes and matures its capabilities.
You have +2 years of experience in information security or security operations, or a related field.
You have a foundational understanding of information security concepts, including security findings, risk remediation, policy exceptions, and risk acceptance.
You are comfortable learning new tools, navigating workflow or ticketing systems, and working with spreadsheets and data to support operational activities.
You have a continuous improvement mindset and are eager to learn,



contribute ideas, and help build scalable and efficient security risk management practices.
Engineering-first culture. We use version control, code review, CI/CD, and backlogs. Assurance work ships like software.
Embedded partners. We measure risk reduced, effort saved, and audit friction removed.
Learn the engineering side if you come from GRC, or the risk side if you come from engineering. Direct experience using and critically reviewing code and artifacts generated by large language model (LLM) coding assistants and agentic tools. Graduates need direct experience using and critically reviewing code and artifacts generated by large language model (LLM) coding assistants and agentic tools. FutureForce is for college students or new grads wanting to experience life at Salesforce, one of the World's Most Creative Companies 5-years-running and one of Fortune's '100 Best Companies to Work For' 8- years-running. FutureForce interns work on live projects, giving them the opportunity to make a tangible impact that they can show to friends, family, and future employers if we don't hire them first (and, we hire 80% of our eligible interns)!
They have the chance to collaborate and connect with the Salesforce interns from all over the world. And, like all Salesforce employees, interns also have many possibilities to volunteer, making a lasting impact in the community.
When you join Salesforce, you'll be limitless in all areas of your life. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Please see our for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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