JOB DESCRIPTION of CUSTOMER EXECUTIVE
Company Profile: HOK BEAUTY PRIVATE LIMITED is a part of the Kanvar Group that specializes in offering high quality international makeup products at a good price. Founded in 2012, HOK MakeUp is one of the top 3 suppliers in the market. The company primarily sells products from exclusive brands, including Makeup Revolution (London), L.A Girl (USA), Wet n Wild (USA), L.The Director, Nikhil Bhatia, has a rich exposure in beauty, cosmetics, and marketing that resulted in the launch of his group beauty and skincare brand under 'Kanvar Probio Pvt Ltd.'

Job Description of Customer Executive: As a Customer Executive in the makeup industry, you will play a pivotal role in building and maintaining strong relationships with our customers. You will be responsible for providing exceptional customer service, addressing inquiries, and driving sales.

Customer Service:



Provide prompt and effective customer service through various channels (phone, email, chat)
Customer Relationship Management: Gather customer feedback and suggestions to improve product offerings and services.
Resolve customer complaints and ensure customer satisfaction.
Product Knowledge: Stay updated on the latest makeup trends, products, and industry news. Maintain accurate customer records and data.
Proven experience in customer service or sales, preferably in the beauty or retail industry
Passion for the beauty industry and knowledge of makeup products
Proficiency in using customer relationship management (CRM) software
Strong organizational and time management skills

Executive
Employment Type: Full time Industry: Beauty
Experience: 2+ Year
Department: Customer Support

📌 Customer Relationship Management Executive (Delhi)
🏢 HOK BEAUTY PRIVATE
📍 Delhi