Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.

In recognition of our outstanding employee experience, we've been certified as a Outstanding Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

A Human Capital Management (HCM) platform designed and built to solve the challenges of modern, ambitious businesses. Our mission: help companies reach their true potential

Implementing HR software is typically a difficult and lengthy process. As our Customer Success Manager, you'll have a direct influence on the way we go about it. Being the voice of the customer and identifying best practices to shape their experience and our operations.

Your mission is to provide the fastest and most streamlined onboarding experience for clients and partners, driving exponential growth in product usage in your client book, and building trusted relationships with your clients.

Collecting customer requirements and designing implementation strategies to achieve their business objectives

Onboarding new customers, including product implementation and project management for GTM

Working with customers to drive product adoption within their organisation and building strategies to continually increase engagement





Implementing a system to document and communicate product feedback to relevant teams, including Product, Engineering, Sales, Marketing, and Operations

Building and maintaining an internal and external knowledge base for customers and internal teams to reference, including self-service instructions

A 2:1 bachelor's degree or above

- 2+ years of experience in customer success of SAAS platforms
- Experience working with a range of business stakeholders and building trusted relationships
- Experience managing product implementation and GTM with clients
- To be a driven, self-motivated, independent problem solver, and highly flexible team player

Experience managing user training programmes and driving product education

Building a global financial super app isn't enough. Our Revoluters are a priority, and that's why in 2021 we launched our inaugural D&I; Framework, designed to help us thrive and grow everyday. We're doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That's why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

We don't use any third-party services or platforms for our recruitment.

We won't ask for payment or personal financial information during the hiring process. Report it immediately.

By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice

📌 Customer Success Manager - Fully remote (India)
🏢 Revolut
📍 India