About LJI Loyalty Juggernaut (LJI) is a leading B2B SaaS company redefining how enterprises drive customer engagement and loyalty. Our flagship platform, GRAVTY®, enables global brands to transform loyalty programs into measurable, revenue-generating growth engines.
Built as an AI-first, next-generation solution, GRAVTY® empowers organizations to deliver highly personalized, real-time experiences at scale—helping them increase customer lifetime value and deepen brand relationships.
Headquartered in Palo Alto, California, LJI partners with leading enterprises across 16 major industries including airlines, retail, hospitality, financial services and telecommunications powering some of the most innovative loyalty ecosystems worldwide.

100+ Global Brands trust us to drive loyalty and brand devotion.
~Loyalty Juggernaut is seeking an entrepreneurial Services Product Manager to identify, validate, launch, and scale current consulting, managed-service, and technology-enabled offerings, owning the full lifecycle from idea to a practice.

Build a pipeline of new-service ideas from customer needs, sales signals, market shifts, and platform capabilities.
Run market, customer, and competitor research to define the target buyer, priority use cases, and differentiation.
Build business cases, financial models, and pricing options that drive clear go / no-go investment decisions.

Offer design and productization
Design the service blueprint, delivery model, and reusable IP (playbooks, templates, tools) that improve consistency and margin.




Pilot with design-partner customers and align with Product and Engineering on supporting platform and tooling needs.

Create sales assets (offer decks, case studies, ROI tools, battlecards) and enable Sales, Customer Success, and partners.
Own launch readiness and the post-launch roadmap across the offer, commercial model, delivery, and technology.
Define graduation criteria, recommend whether to scale or integrate and hand over to a permanent leader.

EXPERIENCE AND QUALIFICATIONS

- 7+ years in services product management, consulting offer development, strategy, professional services, or a related role.
- Proven record of taking a B2B service, solution, or practice from concept to launch and measurable commercial growth.
- Strong customer discovery skills and commercial fluency across business cases, pricing, unit economics, and forecasting.
- Experience designing productized consulting, implementation, or managed-service offers.
- Bachelor's degree/equivalent experience; background in loyalty, enterprise SaaS, travel, retail, or financial services preferred.

Commercial judgment Connects customer value to willingness to pay, delivery economics, and scalable growth. Ownership Treats the practice as a business, not a project, and remains accountable after launch.

Experience in loyalty, customer engagement, enterprise SaaS, travel, hospitality, retail, financial services, or adjacent industries.
A track record in corporate innovation, venture building, or standing up a new practice from zero to a repeatable, sustainable business.
Exposure to outcome and usage-based commercial models, partner or coalition economics, and managed-service delivery at scale.

📌 Product Manager Full Time Permanent (Secunderabad)
🏢 Loyalty Juggernaut
📍 Secunderabad