The Business Systems Analyst (BSA) – Ironclad CLM will lead business process discovery and translate contracting needs into clear, scalable, and build-ready business requirements. Working across Legal, Procurement, Commercial, Finance, Digital Solutions, and implementation partners , the BSA will facilitate process decisions, define future-state workflows and system handoffs, support contract migration planning and data requirements, and help establish sustainable governance and operating practices.
The BSA will primarily own business analysis, process design, requirements traceability, stakeholder alignment, testing, and user enablement , while partnering closely with platform administrators, architects, integration engineers, and technical resources responsible for configuration and implementation.

Business Systems Analysis & Solution Design
Lead cross-functional discovery workshops with Legal, Procurement, Commercial, Finance, and technical stakeholders.
Document current-state processes, pain points, gaps, controls, dependencies, and business requirements.
Lead the completion and quality review of Ironclad discovery workbooks and related design artifacts.
Contract properties and metadata
Workflow feedback and business rules
Translate business needs into clear and actionable:
Business requirements
Business rules
Maintain end-to-end traceability of requirements, assumptions, decisions, risks, dependencies, and open questions throughout implementation.
Define business requirements for:
Contract templates
Partner with the Ironclad Platform Administrator and implementation resources responsible for platform configuration and technical delivery.
Define business requirements for integrations and system handoffs, including:
Field mappings
Reconciliation requirements
Collaborate with architects, administrators, and integration engineers responsible for technical design and implementation.
Testing & Release Management
Develop UAT scenarios, test scripts, and acceptance criteria.




Coordinate testing activities with business stakeholders.
Validate that configured solutions meet defined business requirements.
Support release planning, production readiness, and go-live activities.

Ironclad Migration & Data Architecture Participation
Data Architecture Contribution
Collaborate with technical leads, architects, and Legal Operations to define:
Contract taxonomies
Parent-child agreement hierarchies
Help ensure that data structures support business processes, reporting, governance, and long-term scalability.
Support data mapping, staging, migration planning, and bulk ingestion activities.
Work with technical teams to validate migration requirements and business rules.
Smart Import & Data Validation
Perform or coordinate data cleansing, deduplication, and quality-assurance activities.
Conduct post-migration data validation and reconciliation to verify accuracy, completeness, and consistency.

Change Management, Enablement & Training
Develop and execute structured change-management activities to transition cross-functional teams from manual or legacy contracting practices to automated, self-service workflows.
Assess process and role impacts and help stakeholders understand changes to their ways of working.
Role-Based Training Delivery
Design and deliver live and on-demand training tailored to different user personas, including:
Legal Counsel: Contract review, negotiation, and redlining
Video walkthroughs
Facilitate user office hours and stakeholder feedback sessions.
Identify opportunities to improve intake forms, workflows, user experience, and business processes.




BSA Core Foundation

- 3–5+ years of experience as a Business Systems Analyst, Legal Operations Systems Analyst, Enterprise Applications Analyst, or similar role.
- Demonstrated experience translating business needs into:
- Business rules
- Experience documenting current-state processes, identifying gaps and dependencies, and defining future-state workflows.

Robust facilitation skills with the ability to drive stakeholder alignment and support effective business decisions.
Migration & Data Architecture Experience
Experience supporting enterprise or CLM data migrations.
Understanding of source-data assessment, metadata definition and mapping, data-quality analysis, legacy contract extraction, cleansing, reconciliation, and business validation.
Ability to work effectively with technical teams while maintaining a strong focus on business requirements and data quality.
Demonstrated ability to bridge business and technical teams across functions such as Legal, Procurement, Commercial, Finance, and Digital/Technology .
Proven experience supporting enterprise software implementations or business process transformations.
Experience developing training, reference materials, and enablement content for non-technical users.
Ironclad Platform Experience
Hands-on experience with Ironclad CLM , including:
Workflow testing
Direct Ironclad platform administration experience is beneficial but not required.
Salesforce
Oracle Fusion
Microsoft identity services
Understanding of integration concepts including data flows, system ownership, field mapping, triggers, and exception handling.
Formal Change Management Experience
Experience supporting organizational change, communications, training, and adoption programs.
AI & Advanced Ironclad Capabilities
AI Assist
Interest in leveraging AI and automation to improve contracting processes, user experience, and operational efficiency.

📌 Business Systems Analyst - Salesforce (Bengaluru)
🏢 JRD Systems
📍 Bengaluru