Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. We also help merchants connect with their customers, process exchanges and returns, and manage risk. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
AI Ops & Engineering, part of PayPal's Site Reliability Engineering (SRE) organization, is seeking a Software Engineer to help build and grow our AI based Reliability Solutions Practice.
PayPal SRE is a continuous engineering discipline that combines software development and systems engineering to build and run scalable, distributed, fault-tolerant systems. The SRE team works together to drive continuous improvement in capacity and performance. AI Ops & Engineering team enables innovation and builds enterprise-wide platforms to support reliability.
Implements tasks within the Software Development Lifecycle (SDLC), receiving structure and oversight from more experienced staff
Collaborates with peers, manager, and project lead to gain understanding of tasks and review solutions
1+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.





In this role, you'll build scalable, reliable platforms and services that strengthen system reliability and improve engineering productivity across PayPal's Site Reliability Engineering organization. Your work will enable automation at scale, reduce operational toil, and deliver real-time insights that help engineers across the business. Familiarity with AI or GenAI is a plus, and you'll have opportunities to apply it where it adds value.
As an engineer in AI Ops & Engineering, you'll contribute to how reliability engineering evolves at PayPal, helping shape architecture, best practices, and product direction. You'll be part of a collaborative, high-performance team that brings modern technology into mission-critical environments.
Design, develop, and maintain scalable backend services and platforms for Site Reliability use cases using Java.
Collaborate cross-functionally with product, infrastructure, and SRE teams to translate reliability pain points into effective engineering solutions.
Write clean, well-tested code, participate in code reviews, and follow engineering best practices.
Where relevant, explore opportunities to apply AI/GenAI to improve automation and engineering workflows.
A Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

- 3+ years of experience designing, developing, and deploying scalable software
- Experience with front-end technologies such as React.js or Node.js.
- Strong Java coding skills, with hands-on experience building scalable applications and services.
- Experience with RESTful APIs, microservices, and cloud platforms.
- Solid understanding of system design principles and experience with large-scale, fault-tolerant distributed systems.
- Experience working in Agile, fast-paced environments, with the ability to collaborate across teams.
- Flexibility and willingness to learn new technologies and adapt quickly.

Knowledge of AI/GenAI concepts such as LLMs,



prompt engineering, or RAG.
Familiarity with tools like Python, LangChain, or LLM APIs.
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For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to advantages, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment prospect (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [HIDDEN TEXT].
Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.

📌 Software Development Engineer - Innovation (Chennai)
🏢 Paypal
📍 Chennai