30 Oct
|
SAP Litmos
|
Pune
Are you looking for an chance to help solve one of today's biggest business challenges? AI is changing the pace of business, and organizations everywhere are struggling to help their workforce, partners, and customers keep up. At Litmos, we're building the Learning Acceleration Platform that helps organizations build human capability faster—and we're looking for people who are passionate about making a meaningful impact for customers while growing alongside a collaborative, people-first team.
Litmos is the Learning Acceleration Platform that helps organizations build capability faster, adapt at the speed business changes, and scale learning to anyone, anywhere. Combining an intuitive platform, AI-powered capabilities, trusted content, expert services, and a broad ecosystem of integrations, Litmos helps organizations accelerate workforce productivity, improve customer adoption and retention, enable high-performing partners, and reduce organizational risk through continuous learning.
Today, more than 11K customers with 30 million learners across 150 countries and 37 languages use Litmos to build the capabilities their organizations need to succeed. Backed by Francisco Partners, one of the world's leading technology investment firms, we're investing in the future of learning—and the people who are building it. The Salesforce Administrator is a hands-on engineer who builds, configures, and maintains the Salesforce ecosystem powering Litmos’s go-to-market, customer experience, and revenue operations. This role will have a primary focus on marketing operations and demand generation, but must be proficient across the platform. Working as a remote member of the GTM Operations team, this role partners with the GTM Business Partner and Salesforce Architect to deliver scalable, well-architected solutions across Marketing Cloud, Sales Cloud, Revenue Cloud, Data Cloud, Experience Cloud, and Service Cloud.
Remote delivery demands a high bar for accountability, communication discipline, and reliability.
This is not a Salesforce admin role. It is a dedicated, full-time technical builder embedded in the GTM operating model, accountable for the integrity, quality, and timeliness of system delivery.
Salesforce Development & Configuration
Build scalable solutions across Marketing Cloud, Sales Cloud, Revenue Cloud, Data Cloud, Experience Cloud, and Service Cloud
Leverage declarative tools (Flows, configuration, and platform automation) as the primary build approach; Adhere to Salesforce development standards, deployment hygiene, and platform best practices throughout
# Multi-Cloud Solution Delivery
Marketing Cloud: Journeys, automations, data extensions, and personalization logic integrated with the broader Salesforce data model
Sales Cloud: Lead-to-opportunity workflows, assignment rules, and sales process automation
Revenue Cloud: CPQ quoting, product catalog, pricing rules, approval workflows, and billing automation
Data Cloud: Data streams, unified profiles, segmentation, and activations for GTM and CX use cases
Experience Cloud: Customer and partner community sites including authentication, navigation, content, and case deflection
Service Cloud: Case management, omni-channel routing, knowledge base, and escalation logic
# Agentforce & AI
Build and configure Agentforce solutions and AI-driven workflows across the platform
enforce data governance guardrails and maintain user trust in all AI-driven solutions
# Integration & Data Architecture
Build and maintain integrations between Salesforce and adjacent systems including Qualified, Gong, Planhat, Pendo, and others as required
Ensure clean, governed data flow across the GTM stack with attention to source of truth, deduplication, and field-level integrity
Maintain a data model that supports defined reporting and process requirements across the GTM stack
# Quality, Testing & Deployment
Write unit and regression tests; develop and execute deployment plans for all changes
Participate in UAT cycles and resolve defects with speed and precision
Enforce release management, version control, and sandbox promotion standards; production deployments follow process without exception
# Maintain technical documentation for all builds: data models, integration flows, code comments, and deployment notes
Remote Operating Discipline
Maintain clear, proactive communication across time zones with the GTM Operations team and stakeholders
Hybrid, full-time, India-based member of the GTM Operations team
Qualifications & Experience
- 5+ years of hands-on Salesforce development experience in enterprise B2B SaaS environments
- Demonstrated production experience across Marketing Cloud, Sales Cloud, Revenue Cloud, Data Cloud, Experience Cloud, and Service Cloud
- Agentforce experience or Salesforce AI/Agent certification required (Agentforce Specialist or equivalent)
- Salesforce Certified Advanced Administrator (required)
- Salesforce Certified Administrator (required)
- Additional cloud-specific certifications strongly preferred: Marketing Cloud Developer, CPQ Specialist, Data Cloud Consultant, Experience Cloud Consultant, Service Cloud Consultant
- Deep platform fluency across Flow Builder, Marketing Cloud automation tools, and declarative configuration; Salesforce DX and CI/CD for deployment discipline
- Verifiable track record of remote delivery for North American or European clients
Technical Depth: Deep expertise in Marketing Cloud with strong platform fluency across Sales, Revenue, Data, Experience, and Service Cloud
Systems Thinking: Understands how technical decisions affect downstream campaign performance, data integrity, and reporting
Execution Rigor: High standards for build quality, platform configuration, testing, deployment, and documentation
Accountability: Owns commitments, meets deadlines, and proactively surfaces risk
Clear, structured, and timely written and verbal communication in English; essential for remote operating
Given the remote nature of this role, candidates must:
Provide at least one reference from a remote engagement with a North American or European client
Consent to background verification of certifications, employment history, and identity per Litmos policy
On-time, high-quality delivery of defined initiatives across Marketing Cloud, Sales Cloud, Revenue Cloud, Data Cloud, Experience Cloud, and Service Cloud
Low defect rate post-deployment and reduced UAT rework cycles
Demonstrable system improvements: cleaner data, more reliable integrations, fewer manual workarounds
Successful adoption of Agentforce and AI capabilities into production GTM and CX workflows
Salary Range: ₹15,00,000 to ₹22,00,000 plus 10% bonus
if you don't have experience in all the details mentioned in this job post, then we still encourage you to apply and we'll get back to you as soon as we can.
We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.
Applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
📌 Remote Salesforce Consultant (Pune)
🏢 SAP Litmos
📍 Pune