Senior ServiceNow Developer Location: Remote OR Hyderabad (Hybrid)
Employment Type: Fulltime
Start Date: Immediate
Experience: 8+ years
Support Hours: IST daytime with a few hours overlapping PST until 12 PM PST (which is 3 pm IST to 12.30 am IST)
Notice Period: Immediate to 30 Days
Must undergo background check verification
References will be checked

Key Skills: ServiceNow, Integrations, Configuration Management Database (CMDB), Discovery, Human Resource Service Delivery (HRSD), Customer Service Management (CSM), IT Service Management (ITSM), Portals, Service Now Configuration, Service Now Development, Develop Reports

Job Description:
Must have 8+ years of experience in modules ServiceNow experience with Human Resource Service Delivery (HRSD), Customer Service Management (CSM), IT Service Management (ITSM), Portal experience and Configuration Management Database (CMDB)
Must have done multiple end-to-end, full life cycle implementations modules Customer Service Management (CSM), IT Service Management (ITSM), Human Resource Service Delivery (HRSD), Configuration Management Database (CMDB).
Support ServiceNow Application Users
ServiceNow system support including Production and Sandbox environments
Covers modules: Case, HR Case, Incident, Problem, Change, and Knowledge
ITSM, CSM, HRSD, Portal, Automation
Reports and Dashboard
Experience with Inbound and Outbound integrations with ServiceNow. Move integrations from the custom API call to the integration hub.
ServiceNow Release upgrade testing




ServiceNow Application security administration
User training for users to perform their day-to-day jobs by explaining ServiceNow standard practices
Strong hands-on ServiceNow ITSM experience, including scripting, configuration, and production support.
Good experience with ServiceNow integrations, especially with external tools such as Jira and PagerDuty.
Hands-on experience with CMDB and Discovery.
Strong experience with JavaScript / ServiceNow scripting, Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer, and related automation.
Ability to design, build, troubleshoot, and support REST/SOAP/API-based integrations.
Experience handling integration failures, data sync issues, authentication/connectivity issues, and production incidents.
Robust understanding of ITSM processes such as Incident, Problem, Change, Request, and Service Catalog.
Experience supporting enterprise ServiceNow environments with minimal supervision.
Strong troubleshooting and problem-solving skills.
Good communication skills and ability to work directly with business and technical stakeholders.
Should be comfortable taking ownership of the existing integration landscape and upcoming Jira and PagerDuty integration work.
Note - Key primary module required in HRSD. ITSM scripting + integrations + CMDB/Discovery

Thanks & Regards,
Amar Kondru
Talent Acquisition Specialist
Buxton Consulting

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📌 ServiceNow Developer - Hybrid or Remote Working (Secunderabad)
🏢 Buxton Consulting
📍 Secunderabad