Public Relations Officer (PRO) Location Mandi, Himachal Pradesh
Department Hospital Administration
Employment Type Full-Time

We are looking for a highly proactive and people-focused Public Relations Officer (PRO) to represent our hospital, manage patient relations, build community connections, and support OPD/IPD growth. Prior experience as a Hospital PRO or Medical Representative is mandatory.

Patient Relations & Experience - Assist patients and attendants with empathy and clarity. - OPD / IPD Growth & Lead Conversion - Convert inquiries (calls, WhatsApp, walk-ins) into visits. - Community Engagement & Referral Network - Build relations with local clinics, chemists, Panchayat members, NGOs, schools, colleges, ASHA & Anganwadi workers. - Promote hospital services in nearby areas.
Coordinate with nursing, billing, lab,



pharmacy, and consultants. - Support management during camps, events, and promotions.
Brand & Reputation Management - Ensure a respectful, seamless patient experience. - Handle concerns and complaints politely. - Candidate Requirements Mandatory Prerequisite - Must have prior experience as a Hospital PRO or Medical Representative (MR). Education Graduation in any discipline. Skills & Qualities - Robust communication & interpersonal skills. - Relationship-building ability. - Comfortable with fieldwork and community outreach. - Basic understanding of hospital operations.

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