The Role We are seeking a highly motivated and detail-oriented Business Analyst to join our Delivery and Configuration Team. The ideal candidate will play a critical role in ensuring the successful delivery and configuration of our solutions to clients, ensuring that our platform meets their specific needs and requirements. This position requires a blend of analytical skills, project management capabilities, and a solid understanding of technical configurations
What to expect from the Role-
Client Engagement:
Collaborate with the client success team to gather and document their requirements.
Conduct detailed business analysis to understand client needs and translate them into technical specifications.
Solution Delivery:
Work closely with the development team to ensure accurate implementation of client requirements.
Oversee the configuration and customization of the VMock platform to align with client specifications.
Ensure timely and successful delivery of solutions, meeting quality standards and client expectations.
Project Management:
Manage multiple projects simultaneously, ensuring they are delivered on time and within scope.
Develop project plans, timelines, and milestones, and monitor progress against them.
Coordinate with cross-functional teams to ensure seamless delivery and configuration processes.
Testing and Quality Assurance:
Develop and execute test plans to ensure the functionality and performance of delivered solutions.
Identify and resolve any issues or discrepancies during the testing phase.
Documentation and Training:
Create comprehensive documentation for configurations, processes, and delivered solutions.
Provide training and support to clients on using the VMock platform effectively.
Continuous Improvement:
Identify opportunities for process improvements and contribute to the development of best practices.
Stay updated with industry trends and advancements to enhance the delivery and configuration processes.
Requirements-
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills, with the ability to engage effectively with clients and internal teams
Business Acumen: Having business smartness coupled with strong understanding of business concepts
Computer Skills: Proficiency in word processing, spreadsheets (excel) and PowerPoint
Initiative: Ability to work with limited supervision within a team with high-level of individual initiative
Detail-orientation with strong organisational skills and the ability to manage multiple projects simultaneously
Ability to work independently and as part of a team
Qualification and Background-
- Bachelor's degree from top Delhi University colleges
- 1-3 years of work experience in business analysis, data analysis, research etc
Additional Benefits -
Best in class Tools of trade
Medical Insurance - Employee & Immediate Family Members
Fast Pace Environment to foster growth