Sreedhareeyam Farmherbs India Private Limited
Sreedhareeyam Farmherbs India Private Limited is a leading medicine manufacturing division
that focuses on innovative product development, quality control, and standardization of
With years of continuous research and clinical trials, our products are
developed by adhering to the processes of ancient Ayurvedic texts and subjecting them to
contemporary pharmacological and safety tests. Our facility in Ernakulam, India is equipped with
state-of-the-art medicine manufacturing facilities, including a modern sterile eyedrop unit and a
fully-fledged quality control department. At Sreedhareeyam, we combine the latest technology
with the time-tested practice of Ayurveda to create a complete range of over 350 Ayurvedic
products that are distributed nationwide and exported globally.
This is a full-time on-site role for a Customer Support Executive at Sreedhareeyam Farmherbs
India Communication Office in Kochi, Ernakulam. The Customer Support Executive will be
responsible for providing customer support, ensuring customer satisfaction, offering online
support, and delivering exceptional customer service. online technical support to customers.
Handle customer inquiries and complaints through chat support, phone, and socialmedia platforms.




Respond promptly and professionally to customer queries on eCommerce websites andsocial media channels.
Provide accurate information about products, services, and order status. Assist customers with placing orders, processing returns, and troubleshooting issues. Collaborate with other departments to resolve customer issues and improve service
Customer Support, Customer Satisfaction, and Customer Service skills Proficiency in English, Hindi, Malayalam, Tamil and Regional Languages Experience in providing online support and technical support Excellent communication and interpersonal skills Strong problem-solving and decision-making abilities Highly organized and detail-oriented Ability to multitask and work under pressure Proficiency in MS Office and CRM Suits Prior experience in the healthcare or pharmaceutical industry is a plus Bachelor's degree in a relevant field
their relevant experience and language proficiency to View email address on app.ismartrecruit.com Application for Customer Support Executive.

Customer Support, Customer Satisfaction, Customer Service, Online Support, Technical Support, Communication, Interpersonal Skills, Problem-Solving, Decision-Making, Organization, Multitasking, MS Office, CRM Suits

📌 Customer Service Executives - Full Time (Kochi)
🏢 HIRESTAR JOB BANK
📍 Kochi