Reception/Admin/Customer Service (Ahmedabad)

Reception/Admin/Customer Service (Ahmedabad)

30 Oct
|
Harshnad International
|
Ahmedabad

30 Oct

Harshnad International

Ahmedabad

Job Title: Receptionist cum Telecaller
Salary Range: 15,000–25,000/month

Educational Qualification: Minimum 12th pass, preferred graduate.

Experience: 2+ years in the service-based industry, preferably with telecalling experience.

Key Responsibilities:

Reception Duties:
1. Client Greeting and Handling:

- Greet visitors and clients warmly.
- Direct them to the relevant department or staff member.

2. Call Management:

- Handle incoming calls and transfer to appropriate departments.
- Maintain a professional tone and resolve general inquiries.

3. Scheduling and Coordination:

- Manage meeting room bookings and schedules.
- Coordinate with the HR or management for interviews or client meetings.

4. Record Maintenance:

- Maintain a visitor logbook and monitor office entries.
- Update and manage records of inquiries and feedback.

Telecalling Duties:
1. Lead Follow-Ups:

- Call prospective leads, explain services,



and schedule appointments.
- Follow up with clients and ensure a seamless onboarding experience.

2. Sales Assistance:
• Pitch basic services to interested clients when the sales team is unavailable.
3. Data Management:
• Update CRM with call logs, feedback, and lead status.

Key Qualities Required:

- Fluent in English, Hindi, and Gujarati.
- Strong communication and interpersonal skills.
- Ability to multitask (reception and telecalling).
- Skilled appearance and demeanor.
- Proficiency in MS Office and basic CRM software.
- A proactive attitude to engage with clients and staff.

Next Step (Mandatory): Complete this Pre-Screen Test within 48 hours:

Applications without this test will not be considered.

📌 Reception/Admin/Customer Service (Ahmedabad)
🏢 Harshnad International
📍 Ahmedabad

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