30 Oct
|
Harshnad International
|
Ahmedabad
30 Oct
Harshnad International
Ahmedabad
Job Title: Receptionist cum Telecaller
Salary Range: 15,000–25,000/month
Educational Qualification: Minimum 12th pass, preferred graduate.
Experience: 2+ years in the service-based industry, preferably with telecalling experience.
Key Responsibilities:
Reception Duties:
1. Client Greeting and Handling:
- Greet visitors and clients warmly.
- Direct them to the relevant department or staff member.
2. Call Management:
- Handle incoming calls and transfer to appropriate departments.
- Maintain a professional tone and resolve general inquiries.
3. Scheduling and Coordination:
- Manage meeting room bookings and schedules.
- Coordinate with the HR or management for interviews or client meetings.
4. Record Maintenance:
- Maintain a visitor logbook and monitor office entries.
- Update and manage records of inquiries and feedback.
Telecalling Duties:
1. Lead Follow-Ups:
- Call prospective leads, explain services,
and schedule appointments.
- Follow up with clients and ensure a seamless onboarding experience.
2. Sales Assistance:
• Pitch basic services to interested clients when the sales team is unavailable.
3. Data Management:
• Update CRM with call logs, feedback, and lead status.
Key Qualities Required:
- Fluent in English, Hindi, and Gujarati.
- Strong communication and interpersonal skills.
- Ability to multitask (reception and telecalling).
- Skilled appearance and demeanor.
- Proficiency in MS Office and basic CRM software.
- A proactive attitude to engage with clients and staff.
Next Step (Mandatory): Complete this Pre-Screen Test within 48 hours:
Applications without this test will not be considered.
📌 Reception/Admin/Customer Service (Ahmedabad)
🏢 Harshnad International
📍 Ahmedabad