30 Oct
|
Kran Consulting
|
Thiruvananthapuram
30 Oct
Kran Consulting
Thiruvananthapuram
The Account Manager – Projects will serve as the primary liaison between the client and the organization, ensuring successful project delivery, client satisfaction, and account growth. The role demands a balance of relationship management, project oversight, and commercial acumen, with accountability for meeting client needs while maintaining organizational profitability and efficiency Experience: 10 – 15 Years
Trivandrum (Willing to travel across the country as per project requirements)
Client Relationship Management
Act as the single point of contact for assigned client accounts.
Ensure timely communication of project progress, risks, and issues.
Project Oversight & Delivery Support
Oversee project execution in collaboration with Project Managers and internal teams.
Ensure adherence to agreed project scope, timelines, and quality standards.
Support requirement gathering, clarifications, and approvals from the client side.
Monitor and track project health through regular reviews and reports.
Commercial & Contractual Management
Track financial aspects of the account – billing, invoicing, and collections.
Risk & Issue Management
Proactively identify risks that may impact delivery or client satisfaction.
Strategic Account Growth
Identify opportunities for account expansion and new project engagements.
Contribute to account planning, forecasting, and strategic initiatives.
Provide regular status updates, reports, and dashboards to management.
Excellent client relationship and stakeholder management skills.
Commercial awareness with ability to manage budgets and contracts.
Ability to multitask and manage priorities across multiple projects.
Good communication skills in English & Hindi (both written and verbal).
Proficiency in MS Office Suite and Project Management tools (MS Project, JIRA, etc.).
Bachelor's degree in Business Administration, Management, IT or related field (MBA preferred).
- 10 -15 years of experience in Account Management (IT Projects), Client Engagement or Project Management (IT government projects).
- Proven track record of managing large accounts/projects with multiple stakeholders.
- Solid understanding of project management methodologies and practices.
- Experience in handling contracts, SLAs, and financial tracking for projects.
📌 Account Management Support Executive (Thiruvananthapuram)
🏢 Kran Consulting
📍 Thiruvananthapuram