30 Oct
|
AnswerLab
|
Delhi
About AnswerLab AnswerLab helps pioneering leaders Own the Unknown , transforming uncharted territory into clarity, direction, and competitive advantage. We believe that the future of experience strategy relies on continuous learning and cross-functional expertise, enabling us to guide clients through unprecedented challenges across every phase of the product lifecycle.
As a UX Researcher, you will join our Rapid Research program, a dedicated, embedded research team that delivers fast, high-quality insights (typically within 1–2 weeks) to a major global technology client.
Rapid Researchers are based across the US, EMEA (UK, Zurich), and APAC (India, Korea), providing global research coverage for the client's key audiences, including General Populations, Content Creators, Teens, and accessibility-focused populations.
This role is based in India and adds dedicated coverage and Hindi-language research capabilities to the program, enabling the team to conduct research with both Hindi and English speaking participants and to better support stakeholders across the region and in other international markets, including US-based stakeholders.
You'll spend the majority of your time leading Rapid Research studies end-to-end, with the opportunity to contribute to longer-form Custom Research projects (e.g., diary studies, benchmarking, or focus groups), as needed.
You are passionate about research: you love learning new methods, testing new tools and technologies, and thinking deeply about the human-centered issues we face as researchers. You see yourself as a partner to stakeholders, bringing them into the research process and listening closely to their needs.
Rapid Researchers are typically prepping their next study while fielding and reporting on the current one.
Ideal candidates have at least 4 years of hands-on experience leading research studies and partnering with stakeholders or clients throughout the research process.
Rapid Research Delivery
Lead Rapid Research studies end-to-end, delivering quick, high-quality insights within a 1–2 week (or accelerated 1-week sprint) timeframe.
Consult on research methodology and scope, and develop kickoff/alignment documents and moderator guides
Moderate remote and in-person interviews (In-Depth Interviews, unmoderated studies, heuristic evaluations) with Viewers, Creators, Teens, or accessibility-focused participants
Conduct literature reviews and competitive analyses as needed
Deliver end-of-day session summaries during fielding and lead key-takeaway alignment with stakeholders
Provide consultative guidance and proactively recommend solutions to keep research moving forward
Coordinate closely with the recruiting team on participant screening and scheduling, flagging special or advanced recruit needs early
Support Hindi-language studies and localization needs, serving as a regional point of contact for India specific research questions
Keep projects on track and contribute to the continuous improvement of the Rapid Research program.
Keep projects on schedule and within scope, managing multiple concurrent studies at different stages (prep, fielding, reporting)
Explore creative solutions to research challenges, including recommending improvements to internal processes or best practices
Continue developing your research and consultative skills, and contribute to AnswerLab's knowledge library and internal training initiatives
Contribute to Custom Research projects (2+ week timelines) as a nice-to-have, such as focus groups, diary studies, benchmarking, surveys,
card sorting, contextual inquiry, or Critical User Journey (CUJ) audits
Reports to: Research Manager (UK-based)
UX Research peers across all markets (APAC, EMEA, US), Research Manager (US-based), Project Manager
Knowledge, Skills, & Experience
Experience
- 4+ years of hands-on experience conducting qualitative UX or market research, including experience leading studies end-to-end
- Native/fluent fluency in Hindi and business-level fluency in English, with the ability to moderate research sessions and write deliverables in both languages
- Experience partnering with clients/stakeholders in a consulting or agency environment, or an equivalent research background
- Research Craft
Skilled in core Rapid Research methodologies:
Competitive analysis
Focus groups
Surveys
Card sorting
Strong presentation skills, including building decks and presenting results and recommendations to senior stakeholders
Comfortable using online/remote research tools (e.g., Google Meet, Zoom, dscout, GSuite)
Self-motivated, quick learner who thrives with minimal supervision
Committed to inclusive, empathetic collaboration and contributing to a workplace where diverse talent thrives
Undergraduate and/or advanced degree, preferably in:
Human-Computer Interaction
Or a related field with a foundation in research-based design
APAC, EMEA, and US-based partners), which may occasionally require scheduling flexibility and extended hours to meet project deadlines
Ability to work at a computer for extended periods of time
Home-based/remote, located in India, with up to 15% travel (including occasional in-person sessions at regional lab spaces, e.g., Must be comfortable leading projects independently and collaborating virtually across APAC, EMEA, and US time zones, which may occasionally require schedule flexibility
No staffing or recruiting agencies.
📌 User Experience Researcher - Remote (m/w/d) (Delhi)
🏢 AnswerLab
📍 Delhi