Inside Sales Executive Location: Kolkata, Raja Subodh Mullick Square Road
Experience: 2–3 Years
Work Mode : Onsite, 6 days working [Saturday : Work from home]
Timings : 10-6
NP : Immediate Joiners

Looking for a proactive and customer-focused Inside Sales Executive to support lead conversion, customer engagement, and business growth across our Elder Care, Home Care, and Wanderlust with Care verticals.
The role requires robust communication skills, lead nurturing capability, consultative selling approach, and the ability to work in a fast-paced service environment.

Key Responsibilities
Lead Management & Conversion
Handle inbound and outbound sales calls professionally
Engage with prospective customers and understand their requirements
Convert qualified leads into customers through consultative discussions
Maintain regular follow-ups with prospects and warm leads
Customer Engagement
Explain SilverGenie™ services, packages, and care offerings clearly
Build trust and long-term customer relationships
Coordinate with operations teams for seamless onboarding
Address customer queries and provide timely resolution support
CRM & Reporting
Update customer interactions and lead status in CRM
Maintain sales pipeline and daily follow-up tracker
Generate sales MIS and conversion reports
Ensure proper documentation and customer data management
Business Development Support




Support campaign-driven lead closures
Coordinate with digital marketing and partnerships teams
Participate in promotional activities, webinars, and customer outreach initiatives

Required Skill Set
Educational Qualification
Graduate in any discipline
Sales & Marketing specialization preferred
Experience
~2–3 years experience in:

- Inside Sales
- Tele Sales
- Customer Acquisition
- Lead Conversion
- Service Sales

Preferred Industry Exposure
Healthcare
Wellness
Hospitality
Travel
Service Industry
Startup Ecosystem
Technical Skills
CRM handling experience
MS Excel / Google Sheets
Basic reporting and lead tracking
Understanding of sales funnel management
Soft Skills
Excellent communication and interpersonal skills
Strong persuasion and negotiation ability
Customer-centric mindset
High ownership and accountability
Ability to work under targets and timelines

Key Performance Indicators (KPIs)
Lead-to-conversion ratio
Revenue achievement
Customer response time
Follow-up effectiveness
Customer satisfaction and retention support

What We Offer
Opportunity to work in a purpose-driven social impact startup
Exposure to Elder Care and CareTech ecosystem
High-growth and ownership-oriented work culture
Learning opportunities across sales, operations, and customer experience

📌 Inside Sales Executive - Home Based (Kolkata)
🏢 startuphr.consulting
📍 Kolkata