At Advarra, we are passionate about making a difference in the world of clinical research and advancing human health. With a rich history rooted in ethical review services combined with innovative technology solutions and deep industry expertise, we are at the forefront of industry change. A market leader and pioneer, Advarra breaks the silos that impede clinical research, aligning patients, sites, sponsors, and CROs in a connected ecosystem to accelerate trials.
Company Culture
They are the key to our success and the driving force behind our mission and vision. Our values (Patient-Centric, Ethical, Quality Focused, Collaborative) guide our actions and decisions. Knowing the impact of our work on trial participants and patients, we act with urgency and purpose to advance clinical research so that people can live happier, healthier lives.
Treating one another, our clients, and clinical trial participants with empathy and care are key tenets of our culture at Advarra; Proactively learn and utilize current technologies, concepts, and procedures as appropriate to project requirements.
Identify opportunities to improve and update software and systems.
This position is included, and expected to participate, in a rotating schedule of on-call participants to ensure that the after-hours needs of the company are met in a reliable manner.
Bachelor's degree or equivalent combination of education and related work experience
~3-5 years of experience in running, troubleshooting, and configuring mainly Microsoft Windows workstation products; Mac and Linux platforms are a plus.





Proficient with Windows 7/10/11 operating systems, Windows Server 2016/2019/2022, Active Directory administration, Email Spam Filter management, VoIP Systems, Microsoft Office Suite
Proven experience with end point management tools or platforms, Kaseya preferred.
Familiar with workstation security configuration, including local and network accounts, user permission, etc.
Advanced knowledge of installing, configuring, troubleshooting, and administering cloud-based services including Microsoft 365, GSuite, Zoom
Experience with networking administration (networking, IP configuration, wireless configuration)
planning, organizing, scheduling and completing work within deadlines.
Maintain a high level of confidentiality and discretion within the IT department.
Advarra is an equal opportunity employer that is committed to diversity, equity and inclusion and providing a workplace that is free from discrimination and harassment of any kind based on race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability or genetic information or any other status or characteristic protected by central, state, or local law. Further, Advarra takes affirmative action to ensure that applicants and employees are treated without regard to any of these protected characteristics in all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and separation from employment.

📌 ICT Technical Support Engineer (Bengaluru)
🏢 Advarra
📍 Bengaluru