VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#We are seeking a skilled OSS Technical Delivery professional to lead demand aggregation, planning, and delivery across multiple markets within the OSS Assurance domain. This role will act as a central point for managing delivery pipelines, coordinating with cross-functional teams, and ensuring alignment with transformation objectives. The position involves working within a multinational setting, driving governance, stakeholder engagement, and ensuring delivery against financial and operational targets.

Act as the single point of contact for Assurance SMEs for all demand and delivery requests across markets

Manage projects of varying complexity aligned with network transformation and integration initiatives

Coordinate impact assessments and prioritisation of work backlog

Maintain demand and delivery trackers for governance and reporting reviews





Develop and manage an 18-month rolling OSS delivery plan

Oversee intake and prioritisation of new OSS demands in collaboration with digital and network teams

Publish performance dashboards such as KPI and Kanban boards

Manage OSS risks in coordination with technology operations teams

Support portfolio management across group business areas

Coordinate with suppliers, vendors, and cross-functional teams for delivery execution

Enhance and track cross-charge processes across local and group markets

Utilise tools such as JIRA, PEGA, and Azure DevOps for workflow management

Significant experience in OSS domain and telecommunications environment

Strong understanding of software delivery lifecycle and Agile methodologies

Proven experience in demand and delivery management, governance, and reporting

Familiarity with project and demand management tools such as Azure DevOps, JIRA, and PEGA

Experience working in global, multicultural environments

Financial awareness with ability to manage budgets effectively

Qualification in IT or equivalent experience is desirable

Professional certification such as PMP or SAFe is advantageous

If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply.



You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

Opportunity to lead strategic OSS transformation initiatives across multiple markets

Experience working within a large-scale telecom and digital transformation environment

Advanced OSS delivery planning and portfolio management

Financial tracking and budget management in telecom environments

Supplier and vendor management at scale

Agile and digital workflow management using enterprise tools

Strategic risk management within network operations

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.

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📌 Technical Delivery Lead (Agile ) (Pune)
🏢 _VOIS
📍 Pune