We're looking for a highly hands-on Senior Systems Administrator with strong Microsoft Azure and Microsoft 365 experience to support our Hyderabad office and broader IT environment.
This is a full-time, on-site position in Hyderabad. It is not remote or hybrid.

We need someone who can independently troubleshoot problems from start to finish across cloud infrastructure, identity, networking, servers, endpoints, and applications. This is not a vendor-management or meeting-focused role. We are looking for someone who gets into the systems, diagnoses the problem, makes the necessary changes, and owns the resolution.

What You'll Do
This is a broad, hands-on IT role. You will handle L1-L3 issues as needed while also supporting infrastructure, cloud, security, and technology projects across our India and U.S. offices.
Troubleshoot issues ranging from laptops, applications, printers, conference rooms, and user access to complex Azure, Microsoft 365, server, and networking problems
Provision and manage users, laptops, applications, permissions, and access, including employee onboarding and offboarding
Administer and improve Microsoft Azure, Microsoft 365, Windows Server, identity, and networking environments
Maintain and troubleshoot office technology, network infrastructure, peripherals, and conferencing systems
Support infrastructure, cloud, security, migration, and other IT projects
Work directly with employees, leadership, and IT team members in India and the U.S.
Take ownership of issues and projects through resolution
Create transparent, practical documentation for systems, changes, and solutions




Use PowerShell or other scripting where practical to automate repetitive administrative work

Required Technical Experience
Microsoft Azure
Azure Virtual Machines: deployment, configuration, administration, and troubleshooting
Azure resource creation and administration
Azure VPNs and connectivity troubleshooting
Azure RBAC, role assignments, permissions, and access management
Storage accounts and resource access
Troubleshooting Azure infrastructure, authentication, and connectivity issues

Microsoft 365 and Identity
Microsoft 365 administration, including users, groups, licensing, permissions, and service configuration
Microsoft Entra ID, including users, groups, administrative roles, MFA, Conditional Access, and authentication troubleshooting
Enterprise Applications, SSO integrations, permissions, and access management
Microsoft Intune, including device enrollment, configuration profiles, compliance policies, application deployment, and troubleshooting
SharePoint Online and OneDrive administration, permissions, sharing, and synchronization
Microsoft Teams administration and troubleshooting
Exchange Online, including mailbox administration, permissions, groups, and mail-flow troubleshooting

Windows and Infrastructure
Windows Server administration and troubleshooting
Active Directory




Group Policy
DNS and DHCP
File servers, shares, and NTFS permissions
Remote Desktop Services
Windows patching, services, updates, and event logs
Hybrid on-premises and cloud environments

Networking
Site-to-site and remote-access VPNs
DNS, DHCP, routing, connectivity, and network performance troubleshooting
Firewalls and switching
VLANs, Wi-Fi, and LAN troubleshooting
Ubiquiti / UniFi switches, access points, and network devices

Qualifications

- 5+ years of hands-on systems administration, infrastructure, or network administration experience
- Strong practical experience administering Microsoft Azure and Microsoft 365 environments
- Strong troubleshooting skills across cloud services, Windows servers, networking, endpoints, and applications
- Comfortable working directly with end users and senior leadership
- Experience in a fast-moving internal IT department or MSP environment is a plus
- Working knowledge of PowerShell or scripting is a plus

What We Expect
Comfortable working across L1, L2, and L3 responsibilities when necessary
Investigates problems instead of immediately escalating them
Can independently take an issue from diagnosis through resolution
Comfortable troubleshooting unfamiliar systems and figuring things out
Able to balance day-to-day user support with larger infrastructure and cloud projects
Communicates clearly with users and distributed IT teams
Takes initiative and does not require perfect documentation before acting
Some after-hours work may be required for planned maintenance or urgent issues

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