Company Description

Incredible Softwares designs revenue-focused digital systems rather than just standalone websites or software. The company partners with startups, SMEs, and growing enterprises across India, the USA, and other global markets to help increase qualified leads, automate operations, and improve conversion rates. Its core offerings include high-converting websites, custom software, CRM/ERP/CMS platforms, Android applications, business automation systems, and digital branding solutions. Every solution is built to be scalable, secure, performance-driven, and aligned with business KPIs, with a strong focus on measurable business impact and ROI.

Incredible

Softwares follows a consultative approach centered on understanding business challenges, designing customized solutions, and executing with transparent benchmarks and continuous optimization.

Roles and Responsibilities

Business Development & Lead Generation

- Identify and target potential US clients through market research, industry directories, professional networks, referrals, cold calling, email outreach, and LinkedIn Sales Navigator.
- Generate, qualify, and nurture inbound and outbound leads to build a strong sales pipeline and convert prospects into qualified sales opportunities.
- Identify decision-makers, including business owners, C-level executives, IT directors, procurement managers, and department heads.
- Develop new business opportunities across relevant US industries and market segments based on the company's IT services and solutions.
- Achieve monthly, quarterly, and annual sales targets in line with established KPIs and revenue objectives.

Client Relationship Management

- Build and maintain long-term relationships with prospective and existing clients across the United States.
- Understand client business objectives, technical requirements, operational challenges, and budget expectations to recommend suitable IT services and solutions.
- Conduct regular follow-ups, client meetings, discovery calls, and account reviews to strengthen engagement and identify opportunities for repeat business.
- Manage client communications professionally, taking into account US business hours, time zones, and communication preferences.
- Coordinate with internal teams to address client concerns, maintain service quality, and support client retention and satisfaction.

Sales Strategy & Execution





- Develop and execute targeted sales strategies and outreach campaigns aligned with US market opportunities and company growth objectives.
- Conduct market research, competitor analysis, industry mapping, and pricing evaluations to identify opportunities and maintain a competitive market position.
- Develop account plans, prospecting strategies, and sales forecasts to achieve assigned revenue targets.
- Maintain accurate and up-to-date lead, account, opportunity, and sales activity records in CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics 365.
- Monitor sales pipeline performance, conversion rates, deal progress, and key performance indicators (KPIs), and provide regular reports to management.
- Manage the sales cycle from initial prospecting and qualification through proposal submission, negotiation, and contract closure.

Proposals, Presentations & Client Negotiations

- Prepare and deliver professional sales presentations, service proposals, statements of work (SOWs), and quotations tailored to client requirements.
- Respond to Requests for Proposals (RFPs), Requests for Information (RFIs), and Requests for Quotations (RFQs), coordinating with relevant internal stakeholders.
- Conduct discovery meetings, product demonstrations, solution presentations, and business discussions with prospective US clients.
- Collaborate with technical and solution delivery teams to develop appropriate proposals, project estimates, and implementation approaches.
- Negotiate pricing, payment terms, service scope, and commercial conditions within approved company policies.
- Coordinate with management, legal, finance, and delivery teams to facilitate contract review, approval, and successful deal closure.

Cross-Functional Collaboration

- Collaborate with marketing teams to execute lead-generation campaigns, targeted outreach, webinars, and industry-specific marketing initiatives.
- Work closely with technical, development, project management, and delivery teams to ensure client requirements are accurately understood and communicated.
- Coordinate internal resources to support client onboarding, project handoffs,



and ongoing account management.
- Share customer feedback, market insights, and competitive intelligence to improve service offerings, sales messaging, and customer experience.
- Maintain clear communication between clients and internal stakeholders throughout the sales and engagement lifecycle.

US Market & Industry Intelligence

- Stay informed about US technology trends, digital transformation initiatives, IT outsourcing demand, software development services, cloud solutions, cybersecurity, and other relevant service areas.
- Monitor competitor offerings, pricing models, industry developments, and emerging business opportunities within target US markets.
- Identify potential clients, strategic partnerships, new industry verticals, and geographic expansion opportunities across the United States.
- Attend relevant virtual and in-person networking events, industry conferences, trade shows, and professional forums to expand the company's business network.
- Provide actionable market insights and recommendations to improve sales strategies, positioning, and revenue growth.

Sales Operations, Compliance & Reporting

- Maintain accurate sales documentation, activity reports, forecasts, account records, and pipeline updates.
- Follow applicable US business communication standards, client confidentiality requirements, data protection obligations, and company

Qualifications

- Strong communication skills, including clear written and verbal communication and the ability to engage professionally with clients and stakeholders.
- Lead generation and market research skills to identify potential clients, analyze industry trends, and qualify business opportunities.
- Presentation and presentations skills, including preparing client-facing materials and delivering structured, persuasive pitch presentations.
- Comfort using CRM or sales tools, and basic proficiency with productivity software (e.g., spreadsheets, documents, and online collaboration platforms).
- Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience in sales or business development.
- Ability to work independently in a remote environment, manage time effectively, and meet targets and deadlines.
- Understanding of IT services, digital solutions, or software development is an advantage, along with a strong interest in technology-driven business growth.

📌 Business Development Associate (New Delhi)
🏢 Incredible Softwares
📍 New Delhi