Job Description

Key Responsibilities

1. Employee Onboarding & Joining Formalities

- Manage the end-to-end onboarding process for current Heartists across both properties.

- Ensure timely completion of joining documentation, background verification, and employee records.

- Coordinate with respective departments for induction, orientation, and joining arrangements.

- Maintain accurate employee information in HR systems and personnel files.

- Ensure a welcoming and seamless onboarding experience aligned with Accor standards.

2. People & Culture Inventory Management

- Manage and maintain People & Culture inventory, including uniforms, name badges, onboarding kits, stationery, and employee-related materials.

- Maintain accurate inventory records, stock registers, and issuance trackers.

- Coordinate with Procurement, Finance, and other departments for inventory requirements.

- Conduct periodic stock verification and ensure proper inventory controls.

- Monitor inventory consumption and plan replenishment to ensure operational efficiency.

3. Employee Probation & Confirmation Management

- Maintain and monitor probation trackers for all eligible Heartists.

- Coordinate with Heads of Departments for timely probation assessments and feedback.

- Prepare and issue probation confirmation, extension, and related correspondence.

- Ensure all probation reviews are completed within the stipulated timelines.





- Maintain updated documentation and records of probation decisions.

4. Fixed-Term Contract (FTC) Management

- Maintain a comprehensive tracker of all fixed-term contract employees.

- Monitor contract validity and upcoming expiry dates.

- Coordinate with Heads of Departments regarding contract renewals, extensions, and discontinuations.

- Prepare FTC renewal letters and ensure timely approvals and documentation.

- Ensure compliance with company policies and applicable employment regulations.

5. HR Operations & Documentation

- Maintain accurate and confidential employee personal files and HR records.

- Prepare employee letters, confirmations, certificates, and other HR correspondence.

- Update employee information and employment changes in HR systems.

- Maintain HR trackers, reports, and dashboards for management review.

- Support internal audits and ensure compliance with HR policies and procedures.

6. Heartist Experience & Engagement

- Act as a point of contact for employee queries related to onboarding, probation, and HR documentation.

- Support Heartist engagement activities, recognition programmes, and People & Culture initiatives.

- Promote Accor's Heartist culture and service values across both properties.

- Collaborate with departmental leaders to enhance employee satisfaction and workplace experience.

📌 People & Culture Executive (Mumbai)
🏢 FAIRMONT
📍 Mumbai