30 Oct
|
Vertex
|
Bengaluru
We are seeking a Customer Representative in Bangalore to enhance our customer service team. The ideal candidate will have 1 to 2 years of experience and should have completed their 12th y Responsibilities:nn1. Customer Interaction: Engage with customers in person to address inquiries and resolve issues effectively and n2. Product Knowledge: Maintain a thorough understanding of our products and services to provide accurate information to n3. Issue Resolution: Handle customer complaints and provide solutions that meet their needs while adhering to company n4. Documentation: Accurately record customer interactions and feedback to support service 5. Team Collaboration: Work closely with team members to ensure a seamless experience for customers and improve overall service quired Skills and Expectations:nnThe ideal candidate should possess strong communication skills, both verbal and written.
Being patient and empathetic while dealing with customers is essential. A proactive problem-solver who can handle challenging situations with professionalism will succeed in this role. We expect the candidate to be a quick learner, adaptable to changing needs, and capable of working effectively in a team workplace. A willingness to learn and grow within the company is important for long-term success.
- Experience
1 - 2 Years
- No. of Openings
20
- Education
12th Pass
- Role
Customer Representative
- Industry Type
Call Centre / BPO / ITES / LPO
- Gender
[ Male / Female ]
- Job Country
India
- Type of Job
Full Time (Night Shift)
- Work Location Type
Work from Office
- Face Interview Location
Bangalore marathalli
📌 Customer Representative - Full Time (Bengaluru)
🏢 Vertex
📍 Bengaluru