Job Responsibilities
Handle customer queries and provide prompt support through live chat.
Resolve customer issues efficiently while maintaining high customer satisfaction.
Respond to customer inquiries professionally with accurate information.
Manage multiple chat conversations simultaneously while maintaining response quality.
Maintain excellent typing speed and accuracy to ensure quick responses.
Follow company policies, process guidelines, and quality standards.
Understand customer concerns and provide appropriate solutions within the defined turnaround time (TAT).
Maintain proper documentation of customer interactions and update relevant records.
Escalate complex issues to the appropriate department whenever required.
Meet performance targets related to productivity, quality, response time, and customer satisfaction.
Maintain skilled communication and ensure a positive customer experience.

Pay: ₹14,500.00 - ₹20,500.00 per month

Perks:
Health insurance
Provident Fund

Work Location: In person

📌 Chat Support Executive Indore
🏢 SarvaKisan
📍 Indore