Job Title: Helpdesk Administrator

Company: Imagica Health

Timing : 12:30 PM to 9:30 PM

Location : Imagicahealth , 109/110 Royal square near VIP circle,Utran

Job Description:

Imagica Health is looking for a Helpdesk Administrator to manage client queries, provide basic technical support, maintain records, and coordinate with internal teams to ensure smooth daily operations.

Key Responsibilities:
Handle client queries through calls, emails, and messages.
Provide basic technical and software support.
Maintain records, reports, and data in Excel.
Coordinate with internal teams for issue resolution and follow-ups.
Track and update client issues in CRM or other systems.
Assist with client onboarding and day-to-day support.
Ensure timely resolution of client concerns.

Requirements:




Freshers and candidates with 1 year of experience can apply.
Positive communication skills in English and Hindi.
Basic knowledge of MS Office and Excel.
Valuable coordination, problem-solving, and follow-up skills.
Experience in Helpdesk, Customer Support, BPO, or Administration is an advantage.
CRM and ChatGPT knowledge will be an added advantage.
Responsible, proactive, and willing to learn.

Pay: ₹14,000.00 - ₹22,000.00 per month

Education:
Bachelor's (Preferred)

Experience:
Help desk : 1 year (Preferred)

Location:
Utran, Surat, Gujarat (Preferred)

Work Location: In person

📌 Helpdesk Administrator Fresher Surat Uttran
🏢 ImagicaHealth
📍 Uttran