About Our Client

Our client is a leading global provider of technology-enabled business solutions, with a large workforce and a strong focus on innovation, operational excellence, compliance, and employee experience. The organisation operates at scale and is committed to fostering an inclusive and high-performance workplace culture.

Job Description

- Manage employee grievances, workplace concerns, and inquiry resolution in a timely and consistent manner.
- Lead complex Employee Relations cases, including disciplinary matters, conduct issues, performance concerns, leaves of absence, and involuntary exits.
- Drive HR compliance, employment law adherence, labour code readiness, and governance initiatives.
- Identify compliance risks and partner with relevant stakeholders to implement mitigation plans.
- Design and execute ER and HR programmes focused on governance, policy enhancement, and employee experience improvements.
- Oversee ER service delivery and employee query management through available HR platforms and channels.
- Ensure accurate, audit-ready documentation and consistent case management practices.
- Analyse ER trends and provide actionable insights to business and HR leadership teams.
- Collaborate with business leaders on performance improvement and employee intervention strategies.
- Review, strengthen, and implement HR and Employee Relations policies and governance frameworks.




- Lead or contribute to cross-functional HR transformation and organisational effectiveness projects.
- Partner with HR, Legal, Compliance, and business leadership teams to ensure alignment on employee relations matters.

The Successful Applicant

- 10-12 years of experience in Employee Relations, HR Business Partnering, or a related HR leadership function.
- Strong expertise in employee relations, HR compliance, employment law, labour codes, and policy governance.
- Experience managing complex and sensitive workplace investigations and employee cases.
- Demonstrated ability to assess organisational risk and drive compliant, business-aligned solutions.
- Strong stakeholder management skills with experience partnering with leadership, HR, Legal, and Compliance teams.
- Excellent communication, influencing, coaching, and relationship-building capabilities.
- Strong analytical skills with experience using data and insights to guide decision-making.
- Ability to operate in a fast-paced environment while managing multiple priorities effectively.

What's on Offer

- Opportunity to shape Employee Relations strategy and governance across a large organisation.
- High visibility with senior business, HR, and compliance stakeholders.
- Exposure to complex employee relations, compliance, and transformation initiatives.
- Challenging and rewarding setting with significant ownership and impact.
- Competitive compensation and long-term career growth opportunities.

📌 Senior Manager ER (Gurugram)
🏢 Michael Page
📍 Gurugram