ADMIN & OPERATIONS MANAGER – WE ARE HIRING Company Name: Garuda Holidays & Transportation Job Location: Madurai, Tamil Nadu Salary: ₹20,000 – ₹25,000 per month Employment Type: Full-time, Permanent Number of Vacancies: 1 Experience: Minimum 2 Years Preferred Qualification: MBA (HR / Operations / Business Administration) Preferred ABOUT OUR COMPANY Garuda Holidays & Transportations is a growing travel and tourism company specialising in domestic and international tour packages, hotel reservations, flight and train ticket bookings, vehicle rentals, pilgrimage tours, school and college trips, corporate travel and group tour operations. We are looking for a highly responsible, organised and professional Admin & Operations Manager to manage our daily office administration, employee coordination and business operations. The ideal candidate should have strong leadership, communication, administration and management skills. KEY RESPONSIBILITIES 1. Office Administration - Manage overall daily office activities. - Maintain office records, files and documentation. - Monitor office expenses and administrative requirements. - Ensure smooth office functioning. - Maintain professional office discipline. 2. Staff Management - Supervise and coordinate office employees. - Monitor staff attendance and punctuality. - Assign daily tasks and monitor work performance. - Conduct staff meetings and maintain team coordination. - Support employee recruitment and onboarding. 3. Business Operations - Coordinate daily travel business operations. - Monitor customer enquiries and booking activities. - Coordinate with sales, ticketing and operations teams. - Follow up on pending customer enquiries and bookings. - Coordinate with hotels, transport operators and travel partners. - Monitor daily business activities and operational performance. 4. Accounts & Documentation - Maintain daily income and expense records. - Monitor customer payments and pending balances. - Coordinate invoice and quotation preparation. - Maintain booking and payment documentation. - Prepare daily,



weekly and monthly reports.

5. Customer Relationship Management - Monitor customer enquiries through calls, WhatsApp and email. - Ensure proper customer follow-up. - Handle customer complaints professionally. - Maintain good customer relationships. - Support the sales team in improving booking conversions.

6. Management Reporting - Report daily business activities to the owner. - Prepare monthly performance reports. - Monitor employee productivity. - Identify operational issues and suggest improvements. - Help management achieve business growth targets. EDUCATIONAL QUALIFICATION - MBA – HR / Operations / Business Administration preferred. - BBA / B.Com / Any Bachelor's Degree candidates may also apply. - Minimum 2 years of relevant administration or operations experience preferred. - Previous travel and tourism industry experience is an advantage. REQUIRED SKILLS - Excellent communication in Tamil and English. - Solid leadership and team management skills. - Good knowledge of MS Excel and MS Word. - Knowledge of Google Sheets and Google Workspace. - Office administration and business coordination. - Customer relationship management. - Time management and problem-solving skills. - Ability to handle multiple responsibilities independently. - Professional attitude and decision-making ability.

SALARY & EMPLOYMENT BENEFITS - Monthly Salary: ₹20,000 – ₹25,000. - Full-time permanent position. - Professional working environment. - Career growth opportunities. - Additional responsibilities based on performance. WORK LOCATION Garuda Holidays & Transportations Madurai, Tamil Nadu, India.

HOW TO APPLY Interested candidates can send their updated resume to: Email: [email protected] Email Subject: Application for Admin & Operations Manager – Madurai Candidates with relevant administration, management and operations experience are encouraged to apply. JOIN OUR TEAM! Build your career with Garuda Holidays & Transportation and grow with us in the travel and tourism industry.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

- Cell phone reimbursement

Work Location: In person

📌 Office Administrator (Madurai)
🏢 Garuda Holidays & Transportation
📍 Madurai