Inside Customer Relationship Executive (ICRE)

Company: Swaran Automobiles – Mahindra
Job Type: Full-Time
Salary: ₹10,000 – ₹15,000 per month
Work Location: Jorabat

Job Description

Swaran Automobiles, an authorised Mahindra dealership, is looking for a motivated and customer-oriented Inside Customer Relationship Executive (ICRE) to join our team.

The candidate will be responsible for handling customer enquiries, making follow-up calls, generating sales leads and ensuring a positive customer experience.

Key Responsibilities

- Handle incoming and outgoing customer calls.
- Follow up on sales enquiries and prospective customers.
- Generate and manage leads through telephone calls.
- Coordinate with the sales team for customer follow-ups.
- Maintain customer databases and update lead status.
- Inform customers about Mahindra products, offers and schemes.




- Ensure timely follow-ups and customer satisfaction.

Eligibility & Skills

- Minimum qualification: 12th Pass / Graduate.
- Good verbal communication skills.
- Basic computer knowledge (MS Excel and MS Office).
- Good telephone etiquette and customer-handling skills.
- Prior experience in telecalling, customer service or automobile sales will be an added advantage.

Salary & Perks

- Monthly Salary: ₹10,000 – ₹15,000.
- Full-time employment.
- Opportunity to work with an authorised Mahindra dealership.
- Career growth opportunities.

Pay: ₹11,000.00 - ₹15,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 ICRE (India)
🏢 SWARAN AUTOMOBILES MAHINDRA
📍 India