The Incentive FA Senior Officer is responsible for calculating or auditing Contractual payouts or Incentive adjustment refunds for any amounts owed to the customer. He/ She must be highly proficient in using MS Access and Excel and should have strong process knowledge. Additionally, he/she will be responsible for communicating information and clarification to site Management team, Senior Leadership, Customer, Pricing, FA, Business Development, and Brokerage team.
Team Name: Incentives
Job Title: FA Senior Officer
Grade: 09
Job Duties
- Identifies specific issue with weekly and deferred incentives.
- Communicate with Customer, Business Development, Brokerage and Revenue Management Team.
- Updates the management team on the status of the worked done on daily basis.
- Increase in velocity of Enterprise Incentive adjustment.
- Knowledge of Advance excel and Access to handle critical data.
- Solid analytical skills and attention to detail.
- Proper coordination and continuous follow up with stake holders.
- Good communication skills, written and verbal.
- Works with internal and external customers to ensure incentive issue is resolved.
- Calculates and processes incentive rebates to remedy the impact of the identified incentive issue.
- Explains in detail the calculation methodology to the sales force so they can present to the customer.
- Calculates/ Audits estimated future deferred incentive obligations based on current volume/revenue data.
- Monitors and maintains timing of accrual reversals to coincide with payments.
- Explains significant variances in accruals and payments.
- Controls and assigns incoming incentive contracts.
- Creates various journals for the General Ledger.
- Manages vendor number requests.
- Calculates various special projects.
- Imports and balances TSOA accrual information.
- Should be able to deliver in challenging situations.
Prerequisite
- Bachelors Degree Finance Accounting (preferred).
- Eye for detail and should meet stiff deadlines.
- Have an excellent attendance track record.
- Self-Driven.
- Strong Customer Orientation, understanding customer services issues.
- Incentive process knowledge is mandatory.
Additional Notes
- Once the employee is selected for the position, he/she cannot cancel the job transfer.
- If the employee who has been selected has any pre-approved leaves for the later months, then it must be approved again by the new team Supervisor/Manage.