Job Summary

Manage and oversee the Cross-Delivery Service Transition Planning and Support process for moving recent or changed services into production within agreed cost, quality and time parameters.

Location: Pune - Duration: 12 months

Responsibilities

- Develop, implement and maintain the transition framework, policies, operational processes, readiness framework, lifecycle stages, transition models and supporting tools, subject to the required approvals.
- Coordinate transition activities across Optus stakeholders and Services Suppliers, ensuring that dependencies, risks, issues, resources and required documentation are understood and managed.
- Define and govern lifecycle stages including acquisition and testing of CIs, build and test, release testing, operational-readiness testing, deployment, early-life support, review and closure.
- Advise stakeholders on transition requirements and documentation, including service design packages, service-acceptance criteria, evaluation reports, configuration baselines and service-activation checklists.
- Monitor and track completion and sign-off of the planning, design, build, test, release and support elements of the service design package.




- Construct and coordinate review of the integrated Cross-Delivery service design package, resolving issues relating to completeness, accuracy, cost, impact and risk.
- Develop integrated transition plans covering tasks, dependencies, resources, environments, risks and issues, and review supplier transition plans for consistency and completeness.
- Coordinate operational-readiness assessments and the movement of services from development through production and support.
- Govern transition changes, deviations, waivers, continuity requirements, baseline controls, communications and early-life support.
- Maintain a detailed audit trail, monitor actual progress against approved plans, report significant variances and transition status, and provide performance information for continual improvement.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Service Transition Manager (Pune)
🏢 Apex 2000
📍 Pune