Job Title: Chat Support Executive

Company: P9 Farms Private Limited (Provilac)
Location: Swargate, Pune
Experience: 0-2 Years | Freshers can apply

Job Description:
We are looking for a customer-oriented Chat Support Executive to handle customer queries through chat and email, ensuring timely responses and effective resolution of issues.

Key Responsibilities:

- Handle customer queries through chat and email.
- Resolve queries related to orders, deliveries, payments, and products.
- Coordinate with internal teams to resolve customer concerns.
- Maintain customer interaction records and follow up on pending issues.
- Ensure customer satisfaction through qualified and timely communication.

Required Skills:

- Excellent written communication skills in English and Hindi.
- Good typing speed and accuracy.
- Basic computer and MS Excel knowledge.
- Strong problem-solving and multitasking abilities.
- Prior experience in chat/email support is an advantage.

📌 Chat Process Executive (Pune)
🏢 P9 Farms
📍 Pune