30 Oct
|
Movate Technologies
|
Chennai
30 Oct
Movate Technologies
Chennai
Roles and Responsibilities :
- Provide technical support to customers through email, chat, or other digital channels.
- Troubleshoot and resolve customer issues related to software products in a timely manner.
- Collaborate with internal teams to escalate complex issues and ensure prompt resolution.
- Maintain accurate records of customer interactions using CRM software.
Job Requirements :
- 1-5 years of experience in international non-voice technical support or similar role.
- Solid understanding of international chat process and procedures.
- Excellent communication skills for effective issue resolution via email/chat.
📌 Non Voice Technical Support Executive (Chennai)
🏢 Movate Technologies
📍 Chennai