ROLE- INTERNATIONAL CUSTOMER SUPPORT REPRESENTATIVE

RESPONSIBILTIES

- Handle international customer calls to provide exceptional service.
- Resolve customer queries related to products/services in a timely manner.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with internal teams to resolve complex issues and improve processes.
- Meet performance targets set by the organization.

ELIGIBILITY:

- Excellent Communication in English.
- Minimum 6 months of Experience is required into International Voice Process.
- comfortable working for 24/7 shifts
- Work from office(HITECHCITY)
- Only immediate joiners
- Graduation is not required

PERKS AND PERKS

- 5days working 2 rotational week off / Rotational Shift
- 2way transport




- Performance based incentives/OTs
- Refeeral bonus
- Full time

Looking for immediate joiners/ Candidates with 15days notice period can also apply.

Ability to earn more than the offered CTC on Incentives

Work location: Hitech city

*NO AR CALLERS/HEALTHCARE EXPERIENCE/ NO FRESHERS/NO DOMESTIC .

CTC offered - 3.5lpa to 4.6 LPA (Decent hike)

Interview Rounds:

- Screening(HR)
- Operation Round
- SHL

Contact Details:-

Contact Person- HR Sreeja( (phone hidden) )

REQUESTED TO MENION ON TOP OF THE CV SREEJA

REFERENCES ARE HIGHLY APPRECIATED

📌 International Voice Process Executive (Hyderabad)
🏢 Tech Mahindra
📍 Hyderabad