Role & responsibilities

- Manage daily restaurant operations including floor service, kitchen coordination, takeaway and delivery
- Plan staff deployment, shift rosters, and ensure optimal manpower utilization
- Ensure adherence to SOPs, hygiene, food safety, and brand standards
- Handle customer complaints and ensure high levels of guest satisfaction
- Manage cash handling, billing accuracy, shift-wise reconciliation, and reporting
- Monitor inventory, control food cost, minimize wastage, and ensure stock availability
- Train, motivate, and evaluate staff performance; maintain discipline and grooming standards
- Ensure compliance with FSSAI, safety norms, and statutory requirements

Preferred candidate profile

- Prior experience as a Shift Manager / Restaurant Manager in QSR or Restaurant industry
- Knowledge of POS systems, cash handling, and inventory control
- Valuable communication skills in English and Kannada
- Ability to work in rotational shifts, weekends, and holidays

📌 Restaurant Manager, Shift Manager (Kochi)
🏢 Devyani International
📍 Kochi