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Function Description: -

This is a Payments processor role, processing payments in Payment Portal and different Banks Portal related to Treasury, Inter Company, CBR, etc.

Purpose of the role: -

This is a Critical Role thus ensuring that all the Critical, Regulated and Contractual payments are remitted to third parties accurately and timely.

This is a global role, and the incumbent is primarily responsible for:

1. Processing payment requests received from various Business Units in Payment Portal. 2. Accurate and timely processing of payments within defined SLA's Past Experience 3. Understanding the complexities and nuisances related to payments norms of individual markets 4. Ensuring that payment requests are duly approved by authorized approvers of respective Business Units 5. Performing the Day end reconciliation of payments 6.



Communicating and liasioning with banks to follow up on the status of the payments 7. Maintaining daily payment trackers 8. Providing relevant information to Auditors from Payment Portal

Minimum Qualifications - Must be a Graduate or higher with minimum work experience of 2 - 3 years

Technical Skills/Capabilities: - Excellent MS Excel skills , Prior knowledge of banking systems and payment operations will be an advantage

Functional Skills/Capabilities: - Valuable communication (verbal & written) skills, highly motivated and self-starter

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

📌 Lead Analyst (Gurugram)
🏢 American Express
📍 Gurugram