Dy. Manager -Customer Care (Zahirabad)

Dy. Manager -Customer Care (Zahirabad)

30 Oct
|
Mahindra
|
Zahirabad

30 Oct

Mahindra

Zahirabad

Responsibilities & Key Deliverables

Product Quality improvement.Warranty cost reduction.Effective Implementation of Service Support Tools.Technical Service Bulletin release.PRC Management - Process Improvement. Concern based field / Dealer visit for JI.Warranty failed parts analysis. Active participation in CFTs

Preferred Industries

Education Qualification

Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile

General Experience

5 - 10 year

Critical Experience

System Generated Core Skills

Communication Skills

Customer Support

Product Knowledge & Application

Root Cause Analysis

Statistical Analysis

Teamwork

System Generated Secondary Skills

Change Management

Product Knowledge

Incident Management

Benchmarking

Job Segment: Engineer, Engineering

📌 Dy. Manager -Customer Care (Zahirabad)
🏢 Mahindra
📍 Zahirabad

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